Restaurant General Manager
Alvarado Restaurant Nation•Albuquerque, NM
•$45,000 - $55,000•Onsite
About The Position
As a Restaurant Leader, your primary focus is delivering exceptional customer service by ensuring high-quality products and service standards. You will maintain rigorous standards in product quality, service speed, and cleanliness, projecting a professional image through your own appearance and that of your team. Proactively engaging with customers, you will continuously enhance their dining experience and uphold the restaurant's reputation.
Requirements
- High school diploma or GED.
- Supervisory experience in either a food service or retail environment
- Demonstrated ability to maintain financial controls and coach and train hourly employees.
- Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
Nice To Haves
- Must be a self-starter, process and solutions focused
- Enthusiastic and strong driver of the company’s Mission and Core Values
- Action oriented
- Independent problem solver
Responsibilities
- Presents a positive image through tidy and professional appearance of self and other employees.
- Interacts with customers in a highly effective and proactive manner.
- Consistently seeks to improve the customer experience.
- Supervises others and efficiently coordinates their work.
- Delegates tasks to the most appropriate member of staff.
- Provides clear direction and authority.
- Gets involved in a hands-on manner and leads by example.
- Demonstrates principled leadership and sound business ethics; stands up for what is right.
- Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction.
- Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency.
- Ensures understanding and use of available business tools by appropriate team members.
- Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation.
- Understands key business drivers and uses this knowledge to build sales and achieve margin targets.
- Technically proficient in all aspects of food preparation, production, and delivery.
- Displays detailed knowledge of all key food handling/food safety procedures.
- Familiar with basic restaurant equipment troubleshooting.
- Displays detailed knowledge of all company product standards.
Benefits
- Eligible for monthly bonus based on performance.
- Medical Insurance – Eligible 1st of month after 60 days.
- 401K Plan – Eligible after one year.
- Vacation –Two weeks after one year.
- Sick Leave – Granted per State requirement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
