Restaurant General Manager

Great Lakes Taco, LLC•Pinconning Township, MI

18d

About The Position

As a Restaurant General Manager for Great Lakes Taco Bell, you will lead a restaurant team and oversee recruitment, training, development, and restaurant operations. You will set standards for customer service and product quality, build a positive and rewarding team culture, and support team members’ career growth. The role involves a 48-hour work week, with 40 hours paid at regular pay and 8 hours paid at time and a half. You will manage restaurant financial performance and budgets, develop strategies to maximize profitability while protecting the customer experience, and guide the management team in meeting operational standards. The position offers an annual salary of $55,000 or more based on experience, potential annual bonuses of $20,000 or more, and a range of benefits and advancement opportunities.

Requirements

At least 1 year of restaurant or retail management experience with a strong record in people management.
Ability to improve performance based on profit and loss (P&L) analysis.
Proficiency with digital tools and platforms.
Exceptional written, verbal, and interpersonal communication skills.
Understanding of restaurant maintenance programs.
Commitment to Taco Bell’s culture and values.
Experience recognizing and motivating teams, with a successful record in people development.
Skill in recruiting talent and training both high- and under-performing employees.
Adaptability to change and experience supporting change management.
Adherence to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

Manage overall restaurant operations while delivering quality products and service.
Recruit, onboard, and conduct orientations for Team Members and Shift Leads.
Develop a training plan and mentor Assistant Managers, Shift Leaders, and Team Member Trainers; oversee training and development initiatives.
Recognize and reward Team Member performance.
Address and resolve conflicts promptly to maintain a positive work environment.
Engage with customers and resolve issues to support a positive customer experience.
Schedule staff to optimize customer service.
Coach the management team on standards and lead product rollout meetings.
Analyze restaurant financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.