Restaurant General Manager

Katella DeliLos Alamitos, CA
Onsite

About The Position

We are seeking an experienced, hands-on General Manager to lead our restaurant team and deliver an exceptional guest experience. The ideal candidate is a strong leader who leads by example, develops employees, drives financial performance, and is committed to creating a positive, guest-focused culture.

Requirements

  • Experienced, hands-on General Manager
  • Strong leader who leads by example
  • Ability to develop employees
  • Ability to drive financial performance
  • Commitment to creating a positive, guest-focused culture
  • Experience managing budgets
  • Experience controlling labor and food costs
  • Experience increasing sales and profitability
  • Experience overseeing purchasing, inventory, and vendor relationships
  • Experience recruiting, hiring, coaching, scheduling, and disciplining team members
  • Experience conducting daily pre-shift meetings
  • Experience overseeing ongoing training
  • Experience monitoring service standards, food quality, and speed of service
  • Experience providing regular performance feedback and evaluations
  • Knowledge of company policies, food safety, sanitation, health, and labor regulations
  • Ability to build strong relationships with guests
  • Ability to resolve guest concerns promptly and professionally
  • Ability to support company goals
  • Positive, "do whatever it takes" attitude

Responsibilities

  • Lead daily restaurant operations to ensure excellent food quality, service, cleanliness, and guest satisfaction.
  • Meet financial goals by managing budgets, controlling labor and food costs, and increasing sales and profitability.
  • Oversee purchasing, inventory, and vendor relationships to control costs and maintain quality.
  • Recruit, hire, coach, schedule, and discipline team members.
  • Conduct daily pre-shift meetings and oversee ongoing training for servers, bartenders, hosts, and bussers.
  • Monitor service standards, food quality, and speed of service, and implement improvements as needed.
  • Coach employees through regular performance feedback and evaluations.
  • Ensure compliance with all company policies, food safety, sanitation, health, and labor regulations.
  • Build strong relationships with guests and resolve concerns promptly and professionally.
  • Support company goals and maintain a positive, "do whatever it takes" attitude.
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