Restaurant General Manager - Vernick Fish

Four Seasons Hotels and ResortsPhiladelphia, PA
Onsite

About The Position

The Restaurant General Manager leads day-to-day operations of a high-end dining outlet, ensuring exceptional guest experiences and strong team performance. This role is highly visible on the floor, fostering a culture of hospitality, accountability, and excellence while partnering closely with the Director of Food & Beverage and culinary leadership.

Requirements

  • 2-3 years of previous experience in a line, supervisory, or assistant manager position in Food & Beverage
  • Strong leadership and communication skills with the ability to inspire teams
  • Proven track record of delivering exceptional guest satisfaction
  • Solid understanding of food & beverage operations, including wine and beverage programs
  • Experience with cost control, labor management, and basic financial acumen
  • Knowledge of health, safety, and sanitation regulations
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint)
  • Strong interpersonal skills with a guest-focused mindset
  • Valid work authorization for the U.S.

Responsibilities

  • Lead, coach, and develop team members to deliver exceptional, personalized guest service
  • Maintain a visible presence in the restaurant, engaging with guests and resolving concerns promptly
  • Oversee daily operations, ensuring flawless execution of fine dining service standards
  • Control labor and operating expenses through effective scheduling, budgeting, and inventory management
  • Partner with culinary and beverage teams to ensure product quality, menu execution, and guest satisfaction
  • Monitor and maintain restaurant facilities, cleanliness, and compliance with health and safety standards
  • Support training, performance management, and team engagement initiatives
  • Contribute to a positive team culture that drives collaboration and high performance

Benefits

  • Competitive salary and comprehensive benefits package
  • Excellent training and professional development opportunities
  • Complimentary employee meals and uniform/garment care
  • Access to exclusive Four Seasons perks, including global accommodation benefits
  • A supportive, people-first culture committed to your growth and wellbeing
  • Discounted Medical, Dental, and Vision coverage
  • Parking and Septa access
  • City Fitness membership
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