Restaurant General Manager

SSP • Findlay Township, PA

18d • $70,000 - $80,000

About The Position

SSP America is hiring a Restaurant General Manager for a multi-unit position overseeing concepts that include Shake Shack, Convive Coffee, Bad Egg, and Mi Casa. The role is based in the fast-paced setting of a major airport and calls for an experienced food-service professional with a passion for high-volume operations, strong food-safety practices, and leadership skills. Quick-service restaurant management and kitchen experience are preferred.

Requirements

• At least 3 years of Quick-Service Restaurant General Manager experience; kitchen experience is preferred.
• Proficient computer literacy, including MS Office and point-of-sale (POS) systems.
• Organizational maturity to prioritize daily, weekly, monthly, and yearly activities.
• Ability to interact at all levels, including executives, union representatives, and diverse hourly team members.
• A proven track record of resolving uncomfortable situations with clients, customers, peers, and direct reports.
• High school diploma or equivalent.

Nice To Haves

• Kitchen experience.
• Culinary background.
• Associate’s degree or equivalent coursework.

Responsibilities

• Manage all front-of-house and kitchen activities.
• Focus on food quality and food safety.
• Control costs.
• Lead and develop the team.
• Manage systems and processes.
• Oversee office management.
• Handle forecasting and budgeting.

Benefits

• Opportunity for quarterly bonus and year-end super bonus.
• Comprehensive benefits package.
• Career progression opportunities.
• Competitive compensation.
• Health, dental, vision, and life plans.
• Paid time off.
• 401(k) with company match.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED