Restaurant General Manager

Saks • San Francisco, FL

4d • Onsite

About The Position

The Restaurant General Manager is the strategic leader and visionary for all aspects of restaurant operations. In this executive role, you will guide the team as a driver of professionalism, financial agility, and overall operational excellence. By seamlessly blending business acumen with luxury hospitality standards, you will ensure a world-class dining experience for all guests while maximizing profitability and cultivating a high-performing management team.

Requirements

• 7+ years of progressive hospitality management experience, with a proven track record of running high-volume, premium, or luxury restaurant operations.
• 4-year degree preferred, or equivalent executive career experience.
• Advanced financial acumen and analytical skills, with extensive experience in restaurant P&L analysis, forecasting, and budgeting.
• A documented track record of achieving business results and driving growth across multiple business units or revenue streams.
• Exceptional communication skills with the ability to tactfully advise, counsel, coach, resolve conflict, and negotiate across all levels of the organization.
• A strong champion of a collaborative "win together" corporate culture.
• Proficiency with MS Office Product Suite and Google Workspace, with advanced proficiency preferred.
• Role requires physical stamina for standing, walking the floor, bending, climbing stairs, and lifting/carrying up to 35 pounds.
• Must be willing to work a flexible schedule tailored to premium retail and hospitality business needs, which will include evenings, weekends, and holidays.

Responsibilities

• Drives the restaurant management team to define, align, and execute clear strategies and operational priorities that consistently deliver an excellent luxury experience.
• Partners closely with the Store General Manager, Regional Director of Restaurants, and Corporate Food Service to align the restaurant’s vision with broader corporate goals.
• Conducts daily briefings with the Store General Manager and Regional Director to proactively review, address, and resolve any operational or business challenges.
• Cultivates and builds deep relationships with our premium client base to enhance brand loyalty and deepen the customer's overall connection with Saks Global.
• Oversees the creation, finalization, and achievement of seasonal profit plans, maintaining absolute accountability for the restaurant's financial health.
• Analyzes inventory metrics, batch invoices, month-end forecasts, and preliminary profit and loss (P&L) reports to protect and drive the bottom line.
• Oversees the maintenance of accurate paperwork and POS reports, monitoring operational metrics against fiscal targets.
• Drives the team to achieve and maintain a 90% score or better on seasonal secret shop reports and local health sanitation evaluations.
• Ensures the restaurant team flawlessly meets all designated operational deadlines in accordance with the Saks Global corporate calendar.
• Champions the development and flawless execution of all high-profile restaurant promotions, private bookings, and special events.
• Directly oversees the performance management, professional growth, and development of the restaurant's management team and direct reports.
• Fosters an inclusive, high-standard workplace, ensuring all Associates treat customers and colleagues with the utmost courtesy and professionalism.
• Empowers the management team to implement and maintain rigorous, ongoing training programs across all critical operational tasks.
• Partners strategically with the People Business Partner (PBP) on talent acquisition, payroll compliance, benefits, and employee relations.
• Enforces and upholds all Saks Global corporate policies, procedures, and workplace safety standards.
• Leads daily communications with the restaurant management team regarding business needs, scheduling efficiencies, financial reports, upcoming events, and employee relations.
• Represents the restaurant as the key liaison in weekly department manager meetings, cascading relevant news and collaborating on store-wide initiatives.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree