Restaurant General Manager

AccorHotel • Los Angeles, CA

12d • $110,000 - $125,000 • Onsite

About The Position

Exceptional service and flavors are the hallmarks of every dining experience. We invite you to bring your leadership strengths as a General Manager of newly opening Birdie G’s in the Fairmont Century Plaza – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.
Birdie G’s is a stunning new restaurant opening in Century City, Los Angeles. Located directly across the street from CAA. Birdie G’s in the Fairmont Century Plaza is bringing the best of the original Birdie G’s from Santa Monica to the new licensed environment. With no details left out, guests can dine in the outdoor courtyard or private booths. Designed to be the beating heart of Century city, surrounded by offices full of the “industry’s” power players, Birdie G’s is set to retake its place in LA’s iconic restaurant scene.

Requirements

• Minimum 3 years leadership experience as a Restaurant GM in a luxury hotel and/or fine dining restaurant
• A thorough working knowledge of wines, liquors, cocktails and other beverages.
• Ability to work cohesively as part of the restaurant team and food and beverage division
• Ability to work well under pressure in a fast paced environment
• Flexible schedule, able to work evenings, weekends, and holidays when needed
• Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate
• Excellent communication and organizational skills
• Entrepreneurial mindset with strong interpersonal and problem solving abilities
• Must provide proof of eligibility to be employed in the United States of America.

Nice To Haves

• Degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major is preferred
• Experience in a union environment preferred

Responsibilities

• Plan and direct all aspects of the restaurant operations to include guest service standards and initiatives and create unforgettable experiences for our guests
• Ensure the restaurant is positioned as one of the top dining choices in Los Angeles
• Ensure food & beverage brand standards are maintained and have full knowledge of all restaurant menus
• Handle guest concerns and react quickly and professionally
• Achieve financial targets through maximizing revenue and managing expenses and productivity; Develop and execute the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories
• Lead the department in all aspects, and ensure service standards are followed though consistent performance management of all restaurant colleagues through constant communication, training, development and follow up
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Improves service by communicating and assisting colleagues to understand guest needs, providing guidance, feedback, and individual coaching when needed
• Interview, select and train new colleagues
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Other duties as assigned

Benefits

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Competitive Health Benefit Package within 30 days of employment
• 401(k)/Roth IRA Eligibility after 60 days of employment
• Cell Phone Usage Reimbursement
• Complimentary Dry Cleaning Services for business attire

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree