Restaurant General Manager

Gold Star•Franklin, OH

6h•Onsite

About The Position

Gold Star, an iconic restaurant chain in Cincinnati, is seeking a General Manager for its Franklin location. The General Manager is crucial to the organization's success, providing outstanding leadership in operations, finance, customer relations, food safety, and Human Resources. This role significantly shapes the restaurant's atmosphere and culture by embodying Gold Star Brands' mission, vision, and values through actions, decision-making, and job responsibilities. Gold Star prides itself on a unique and positive work environment where leaders can bring fresh ideas, contribute their unique talents, foster a fun and engaging atmosphere, and be part of a supportive, family-like team.

Requirements

Entrepreneurial Spirit and Initiative
Outstanding People Leadership Capabilities
Strong Communication and Customer Relations Skills
Capacity to Effectively Multi-task and Balance Competing Priorities
Excellent Organizational Skills and Time Management.
Prior Industry Experience

Nice To Haves

Passionate
Service-oriented
Friendly
Fun
Dependable
Supportive
Respectful

Responsibilities

Culture Builder: crafting a positive, collaborative culture with a focus on communication and core values.
People Leadership – interview, onboard, train, schedule, coach, engage, and develop store crew members
Operations – manage productivity, quality, and food safety
Financial Management – Oversee sales growth, labor, cost of goods, controllable expenses, and overall profitability of the store
Customer Relations – ensure exceptional experiences and build lasting customer relationships
Community Ambassador – foster a strong presence in the local community and build positive public relations