Restaurant General Manager
About The Position
The Restaurant General Manager (RGM) supports a renowned quick-service restaurant brand by combining hands-on leadership, daily operations, and responsibility for business performance. The role offers an opportunity to make a direct impact on the restaurant's daily results and team culture. The position entails a 50-hour work week, arranged over five or six days at the manager's preference. Shifts may vary according to business needs, with an aim to work different shifts to build team culture. The manager should expect one to two closing shifts per week, including late-night hours, two to three mid-shifts, and one opening shift. The role is eligible for monthly bonus incentives based on store performance.
Requirements
- High school diploma or equivalent.
- Demonstrated ability to train a team and develop people for growth.
- Strong communication and leadership skills, with a demonstrated understanding of confidentiality.
- Ability to work in a fast-paced, hands-on role.
- Basic math, problem-solving, and computer skills.
- Reliable transportation.
Nice To Haves
- Experience managing a QSR or restaurant; retail, grocery, or convenience-store experience is also considered.
- ServSafe Certification.
Responsibilities
- Manage recruiting, hiring, and training of team members.
- Build a positive, accountable team culture.
- Provide ongoing feedback, recognize performance, and resolve team concerns.
- Create a guest-first culture and lead by example to deliver excellent service.
- Maintain brand standards, cleanliness, and food safety.
- Ensure proper staffing so shifts run smoothly and efficiently.
- Drive sales and execute local marketing efforts.
- Control labor, food costs, and cash handling.
- Review performance and take action to improve results.
- Manage scheduling, payroll, inventory, and ordering.
- Forecast staffing and business needs.
- Complete basic reporting and administrative tasks.
Benefits
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Monthly bonus incentives based on store performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
