Restaurant General Manager

Castle Group • Lakewood Ranch, FL

13h • $80,000 - $90,000 • Onsite

About The Position

The Restaurant General Manager oversees a poolside casual restaurant in a resort-style gated community and reports directly to the Property Manager and the Board of Directors. The role includes occasional presentations at Board meetings. The manager works as part of the operation when needed, including cooking, serving, cleaning, and directing associates alongside the team. The position requires at least five rotating shifts per week, including weekend work, and at least 50 hours per week.

Requirements

• Three to five years of Restaurant General Management experience, or comparable experience.
• Exceptional understanding of restaurant-operation profit and loss line items.
• Fluent in English as a primary language.
• Exceptional basic math skills, including addition, subtraction, division, and multiplication.
• Ability to assess issues quickly and provide immediate and long-term solutions.
• Exceptional understanding of email, POS systems, calculators, Excel, and Word.
• Ability to frequently stand and walk, and to talk and hear.
• Ability to occasionally lift up to 25 pounds.

Nice To Haves

• ServeSafe certification.

Responsibilities

• Maintain and refine Steps of Royal Service standards.
• Interview, hire, train, coach, and hold associates accountable for job performance.
• Maintain appropriate staffing levels based on sales expectations and seasonal changes.
• Ensure staff have the tools and supplies needed to perform their jobs.
• Place or review weekly orders for products needed for successful operations.
• Maintain food, beverage, and labor costs in line with budget and sales expectations.
• Participate in end-of-month inventories and reconciliation.
• Ensure outlet par levels for china, glassware, and silverware are maintained daily.
• Attend daily and weekly food and beverage meetings.
• Participate in planning, organizing, and controlling costs for on-property events.
• Ensure cleanliness of food and beverage areas, including the restaurant and banquet facilities where applicable.
• Resolve guest complaints and ensure guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization across food and beverage operations.
• Maintain knowledge of menu items and bar recipes, and train associates to execute them.
• Maintain knowledge of local, state, and federal food safety standards.
• Ensure assigned staff report to work and document late or absent employees.
• Coordinate breaks for assigned staff.
• Assign work and side duties in accordance with departmental procedures.
• Communicate changes or additions to assignments during the shift.
• Conduct pre-shift meetings and review information relevant to the day's business.
• Inspect staff grooming and attire and address deficiencies.
• Complete paperwork and closing duties in accordance with departmental standards.
• Perform operational duties such as cooking, serving, cleaning, and directing associates when needed.

Benefits

• Two consecutive days off per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed