Match Restaurant General Manager

Playtime Casino•Wasaga Beach, ON

16d•Onsite

About The Position

If you love the buzz of the dining room and helping to run a talented team of hospitality pros, the Match Restaurant General Manager is the career choice for you. As an integral part of the team, your success is critical. You understand what it takes to manage multiple tasks, oversee and guide staff, and maintain and build a loyal clientele. You also know how to utilize traditional media and social media to boost awareness and promote events and drive the restaurants success. If you know how to support a growing team, while growing business, we want to hear from you. While you work hard at maintaining our high standards in dining excellence, we provide you with an excellent benefits package and a competitive salary at a national company with more than 27 locations throughout Canada.

Requirements

3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel and/or equivalent combination of education and experience.
Ability to manage issues and empower a team to excel.
A relationship-builder who encourages open communication and collaboration.
Time-management savvy and expert multitasker who thrives in the excitement of casino operations.
Strategic thinker who has an eye for detail and a capacity to see the big picture.
Benefit from working flexible hours, evenings, and weekends.
Excellent communication skills, both speaking and writing.
Working knowledge of computer skills in word processing, spreadsheets, and presentation software.
Exceptional customer service, communication, and people skills.
An eye for detail, reliable, punctual, efficient, and diligent in duties and responsibilities.
Smart Serve Certification
Food Safe Level 1 certificate.
The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Nice To Haves

WHMIS training preferred.
Wine knowledge or experience as a Wine Steward an asset.

Responsibilities

Maintain and demonstrate expert knowledge of event promotions.
Oversees the full operation of the Restaurant and Bar areas.
Ensure profitability of restaurant by achieving financial and performance goals.
Supervise shift operations, including all employee and guest related functions.
Motivate team to deliver top-notch service to ensure exceptional guest experience.
Participate in training and guidance of employees.
Manage opening and closing procedures, including cash-outs and daily sales reporting.
Maintain compliance with policies and procedures.
Responsible for cash management activities.
Oversees performance, safety and recruitment and development needs of the department. Manages the performance of direct reports including: training, appraising performance, providing positive and corrective feedback, coaching, and administering discipline. Ensures appropriate appraisals and accountabilities are undertaken.
Follow Smart Serve and company policies.