Restaurant General Manager - Aqueous

Nemacolin • Wharton Township, PA

1d • Onsite

About The Position

You lead the orchestration of a refined, fine dining experience, ensuring every dinner service reflects Forbes Five-Star precision, consistency, and personalized guest care. You oversee daily front-of-house operations, financial performance, and service execution while partnering closely with culinary leadership to build, develop, and retain a high-performing team. This role shapes the guest journey, elevates service standards, and drives operational excellence within a luxury dining environment.

Requirements

• A polished, professional presence with the ability to build trust across front-of-house and back-of-house teams.
• Strong communication skills that foster clarity, alignment, and engagement at all levels.
• A leadership style grounded in coaching, accountability, and team development.
• Financial and operational acumen with the ability to interpret data and drive performance.
• A proactive, solutions-oriented mindset with the ability to adapt and problem-solve with composure.
• Strong organizational and time management skills in a dynamic environment.
• A passion for fine dining, guest experience, and continuous improvement.
• Bachelor’s degree in Hospitality Management or 4 to 5 years of equivalent fine dining restaurant management experience.
• Superior guest relations experience required.
• Proven leadership and communication skills.
• Demonstrated experience in staff development and retention.
• Proficiency in financial management, accounting principles, and systems.
• Computer and systems proficiency.
• Ability to multitask, adapt to change, and problem-solve effectively.
• Must be able to speak English.

Nice To Haves

• Experience in a Forbes Four or Five-Star restaurant preferred.
• Strong wine knowledge preferred.

Responsibilities

• Ensure a seamless, high-touch dinner service where every detail aligns with Forbes Five-Star standards and delivers a memorable guest experience.
• Provide strong operational leadership across all front-of-house functions, from planning through execution, ensuring consistency, quality assurance, and readiness.
• Foster a collaborative partnership with the outlet executive chef to attract, select, and retain top talent while fostering a professional and engaging workplace.
• Contribute to elevated dining offerings through input on menu development and alignment with curated wine programs alongside the sommelier.
• Cultivate a culture of accountability and engagement by coaching, developing, and recognizing Associates to strengthen teamwork and performance.
• Maintain financial discipline through oversight of revenues, expenses, payroll, and operating costs in alignment with approved budgets.
• Make informed decisions through regular review of daily financial reports and proactive operational adjustments.
• Drive exceptional guest satisfaction by consistently reinforcing Forbes Five-Star standards and delivering personalized, brand-aligned interactions.
• Ensure thoughtful and timely resolution of guest concerns with a refined, guest-centric approach.
• Establish structured and consistent operations through the creation of standard operating procedures that support safety, clarity, and execution.
• Implement effective staffing strategies through scheduling that supports service demands while maintaining team balance and coverage.
• Maintain a visible leadership presence during service, actively supporting associates, engaging with guests, and ensuring service excellence.

Benefits

• Competitive compensation and comprehensive benefits offerings
• Attractive 401(k) program and paid time off
• Housing, educational, and professional development support
• Savings across resort dining, retail, spa, and experiences
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager