Restaurant General Manager

Millennium Hotels and Resorts•Sunnyvale, CA

6d•$90,000 - $95,000•Onsite

About The Position

As our Restaurant General Manager, you will lead the daily operations of Beast & Butterflies, creating an energetic, guest-focused dining experience that reflects the M Social lifestyle brand. You will oversee restaurant, bar, lounge, and outlet operations while driving financial performance, developing exceptional teams, and delivering memorable guest experiences. This role is ideal for a dynamic hospitality leader who combines operational excellence with a passion for people, food, beverage, and creating social experiences.

Requirements

Proven leadership experience managing upscale restaurants, hotel restaurants, or lifestyle dining concepts
Demonstrated ability to lead high-performing teams and drive guest satisfaction
Strong coaching, mentoring, and employee development skills
Experience managing labor productivity, scheduling, and financial performance
Ability to lead through change, innovation, and operational growth
Strong knowledge of restaurant and bar operations
Experience managing food and beverage costs, labor, inventory, and profitability
Strong understanding of wine, spirits, cocktails, and beverage service standards
Experience with restaurant POS systems, reservation platforms, and inventory management systems
Knowledge of health department regulations, food safety, and responsible alcohol service
High school diploma or equivalent required
Bachelor's degree in Hospitality Management, Business, or a related field preferred
Equivalent combination of education and relevant experience will be considered

Nice To Haves

Experience leading high-volume restaurant operations within a hotel environment preferred

Responsibilities

Lead all front-of-house restaurant and bar operations
Recruit, coach, develop, and inspire supervisors and hourly team members
Foster a culture of accountability, collaboration, and exceptional hospitality
Lead daily pre-shift meetings and operational briefings
Build a highly engaged team focused on service excellence
Oversee all daily restaurant, bar, lounge, and outlet operations
Maintain exceptional food quality, beverage standards, cleanliness, and service execution
Ensure consistent execution of brand standards and guest experiences
Monitor reservations, seating, guest flow, and service recovery
Partner closely with the Executive Chef to deliver seamless operations
Create memorable guest experiences rooted in genuine hospitality
Build relationships with regular guests and local clientele
Resolve guest concerns quickly and professionally
Lead by example with a visible presence on the restaurant floor
Drive guest satisfaction and online reputation scores
Partner closely with Culinary, Banquets, Catering & Conference Services, Front Office, Marketing, and hotel leadership
Support hotel activations, special events, and community programming
Foster open communication and teamwork across departments
Recruit, onboard, coach, and develop restaurant leaders and team members
Conduct performance reviews and ongoing coaching
Build succession plans and promote internal talent development
Create a positive, inclusive, and engaging work environment
Manage restaurant budgets, forecasting, labor productivity, and operating expenses
Monitor food, beverage, and labor costs
Drive revenue growth through exceptional guest experiences, promotions, and upselling
Analyze financial reports and operational metrics to improve profitability
Support inventory management and cost control initiatives
Ensure compliance with health, safety, sanitation, and alcohol service regulations
Maintain food safety and responsible beverage service standards
Ensure compliance with company policies and procedures
Uphold operational excellence and accountability throughout the restaurant