General Manager Papa Gino's

New England Authentic Eats LLC (Papa Gino's / D'Angelo) • Plaistow, NH

10h • $0 - $65,000 • Onsite

About The Position

Papa Gino's is seeking a full-time Restaurant General Manager to run the restaurant's operations. This role involves leadership and development of team members, sales building, community involvement, and ensuring an excellent guest experience. Papa Gino's offers career advancement opportunities within an internal promote structure, with potential roles like Area Coach, Area Manager, and Regional Vice President.

Requirements

• Regular and reliable attendance and punctuality.
• Ability to effectively manage time to meet essential functions of the GM position.
• Ability to clearly and articulately communicate with team members and guests.
• Ability to interact professionally and appropriately with all team members and guests.
• Must be able to work 45-60 hours per week including days, nights and weekends.
• Must be at least 18 years of age.
• Must have a High School Diploma.
• Must have the ability to become certified in ServSafe and CPR.
• Must have successfully completed formal management training classes provided by the Corporate Training Department.

Responsibilities

• Directs the daily operation of the restaurant within budget.
• Ensures the restaurant is compliant with established standards in guest relations, food costs, labor costs, other controllable costs, safety and sanitation.
• Guarantees the production of consistently high quality products by adhering to established standards for ordering, food handling, storage, preparation, portioning and serving products.
• Guarantees the highest level of hospitality and service to all guests at all times.
• Trains all team members in restaurant to adhere to company guest hospitality standards.
• Handles guest complaints to successful resolution.
• Supervises restaurant and delivery operations, personnel and procedures to ensure maximum gross profit.
• Adheres to and enforces company uniform and personal hygiene standards for both himself/herself and all team members in the restaurant.
• Develops daily production, preparation and inventory levels.
• Oversees purchasing and ordering of food and beverages so that inventory levels are within company guidelines.
• Recruits, interviews, hires and trains hourly team members.
• Conducts performance reviews and recommends salary increases for hourly team members.
• Administers discipline for all restaurant personnel when necessary. Follows company disciplinary procedure and documents disciplinary action taken. Can make termination decisions for hourly team members.
• Prepares and maintains personnel records, team member schedules and reports.
• Prepares and maintains administrative and financial records.
• Ensures that all specials, promotions, and marketing plans are presented according to company procedures.
• Ensures compliance with established safety and sanitation procedures and all Federal, State, and local regulations (child labor laws, wage and hour, OSHA, liquor laws, etc.).
• Trains, supervises, and develops M.I.T.’s, Assistant Managers and Managers.
• Identifies candidates for management program among team member personnel and makes recommendations for their development.
• Ensures restaurant is open and operating according to company established hours of operation.
• Controls all restaurant monies, adheres to all company policies regarding cash handling and security procedures.
• Develops financial performance objectives for the restaurant.
• Assists in the daily operation of the restaurant by working in any station when necessary.
• Maintains the cleanliness and appearance of the restaurant and grounds as directed or needed.

Benefits

• Medical and Dental insurance
• 401k plus match
• Long and short term disability and Life Insurance
• A generous paid time off program including paid vacation within your first year!
• Monthly bonus potential beginning right after training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED