Restaurant General Manager

Barrel One CollectiveBoston, MA
$90,000 - $100,000Onsite

About The Position

Harpoon Beer Hall in Boston's Seaport is looking for an experienced and high-impact General Manager to lead the charge at our flagship location. This is a unique opportunity to take ownership of a multi-dimensional, guest-forward operation that includes full-service dining, brewery tours, private events, a retail store, and more-all under one roof. As General Manager, you'll be the face and heartbeat of Harpoon Boston, responsible for driving performance, leading department heads, and creating a culture that energizes both the team and the guest experience. This is a hands-on leadership role that demands vision, accountability, and a passion for craft beer and community.

Requirements

  • A proven hospitality leader with 3+ years of general management experience in a fast-paced, food and beverage-driven setting
  • Experienced in full P&L ownership, labor scheduling, and cost control practices
  • Known for developing people, solving problems, and leading with clarity and integrity
  • Skilled at using systems like Toast, Restaurant365, and Sling
  • Highly organized, emotionally intelligent, and energized by guest-facing leadership
  • Passionate about craft beer and building a culture that connects people to product and place
  • Flexible to work nights, weekends, holidays, and key event days as required

Responsibilities

  • Oversee all daily operations across FOH, BOH, events, retail, and tours to ensure smooth execution and memorable guest experiences
  • Lead and develop a team of managers, building strong leadership at every level and driving accountability across departments
  • Own the P&L-delivering on revenue, labor, and cost targets while maintaining service excellence
  • Lead from the floor during peak service, modeling hospitality standards and team culture
  • Champion operational tools and systems (Toast, Restaurant365, Sling, etc.) for scheduling, inventory, and reporting
  • Ensure the facility, service, and staff presentation meet the highest standards of safety, cleanliness, and brand alignment
  • Collaborate with marketing and events to activate programming, drive traffic, and represent the brand in the community
  • Maintain structured internal communications and lead weekly manager meetings to align the team and share goals
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