Restaurant General Manager - The Palm Steakhouse

SSP•New York, NY
•$80,000•Onsite

About The Position

Join SSP America as our next Restaurant General Manager for The Palm Steakhouse and guide a full-service w/bar concept in one of the most dynamic, fast-paced environments in the industry. Airport restaurants run differently - higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture. This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization.

Requirements

  • Minimum 3 years as a Full-Service Restaurant w/ bar General Manager level experience required.
  • Experience managing in a unionized labor environment
  • Strong financial and operational skills
  • Ability to manage high-volume, multi-priority environments
  • Experience leading diverse teams
  • A mindset geared toward service, coaching, and accountability
  • Comfortable using POS systems, MS Office, and operational tools
  • A desire to grow - we promote strong leaders fast

Responsibilities

  • Full-service restaurant with bar
  • Cost control, ordering, and scheduling
  • Hiring, training & team leadership
  • Guest experience & hospitality standards
  • Safety, compliance & food quality
  • Collaboration with airport leadership
  • Forecasting, budgeting & business planning

Benefits

  • Quarterly bonus + year-end super bonus
  • Medical, Dental and Vision
  • Basic Life & AD&D Insurance
  • EAP
  • Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
  • SSP 401(k) Plan with Employer Matching
  • PTO
  • 6 Premium Paid Holidays
  • Paid Sick Leave
  • Bonus Eligibility
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