Restaurant General Manager

Katella Deli•Los Alamitos, CA

31d•Onsite

About The Position

We are seeking an experienced, hands-on General Manager to lead our restaurant team and deliver an exceptional guest experience. The ideal candidate is a strong leader who leads by example, develops employees, drives financial performance, and is committed to creating a positive, guest-focused culture.

Requirements

Experienced, hands-on leadership
Ability to lead by example
Employee development skills
Financial performance drive
Commitment to a positive, guest-focused culture
Proficiency in managing budgets
Skills in controlling labor and food costs
Ability to increase sales and profitability
Experience in purchasing and inventory management
Vendor relationship management
Recruitment and hiring skills
Coaching and scheduling abilities
Disciplinary action experience
Ability to conduct pre-shift meetings
Experience in ongoing training for restaurant staff
Monitoring of service standards, food quality, and speed of service
Implementation of service improvements
Providing regular performance feedback and evaluations
Ensuring compliance with company policies, food safety, sanitation, health, and labor regulations
Guest relationship building
Prompt and professional resolution of guest concerns
Support of company goals
Positive, "do whatever it takes" attitude

Responsibilities

Lead daily restaurant operations to ensure excellent food quality, service, cleanliness, and guest satisfaction.
Meet financial goals by managing budgets, controlling labor and food costs, and increasing sales and profitability.
Oversee purchasing, inventory, and vendor relationships to control costs and maintain quality.
Recruit, hire, coach, schedule, and discipline team members.
Conduct daily pre-shift meetings and oversee ongoing training for servers, bartenders, hosts, and bussers.
Monitor service standards, food quality, and speed of service, and implement improvements as needed.
Coach employees through regular performance feedback and evaluations.
Ensure compliance with all company policies, food safety, sanitation, health, and labor regulations.
Build strong relationships with guests and resolve concerns promptly and professionally.
Support company goals and maintain a positive, "do whatever it takes" attitude.