Restaurant General Manager

P.F. Chang's • Las Vegas, NV

19d

About The Position

P.F. Chang’s is hiring a full-time, salaried Operating Partner or General Manager to lead restaurant operations and the team. The role focuses on delivering exceptional guest experiences, increasing sales, and maintaining high standards of quality, hospitality, and service. The leader uses local market knowledge, financial analysis, KPIs, and EBITDA targets to improve restaurant performance and support long-term growth.

The position fosters a culture of integrity, innovation, teamwork, and professional development. It includes coaching and reviewing team members, developing management staff for future roles, and ensuring strong culinary and hospitality standards. Occasional duties may include providing shift coverage, supporting liquor-license requirements, delivering large catering orders, making supply runs, conducting local marketing, attending offsite training or business meetings, and traveling between restaurant locations.

Requirements

• Progressive restaurant or hospitality management experience.
• External candidates must have recent prior experience as a General Manager.
• Valid driver’s license for occasional operational duties and travel.
• Strong guest-centric approach and passion for exceptional guest experiences.
• Proven ability to drive sales and achieve KPI and EBITDA targets through goal setting and local market expertise.
• Demonstrated ability to mentor and coach employees at different levels.
• Knowledge of inventory management, cost of goods, and financial control, including P&L.
• General proficiency with POS, corporate software, third-party delivery, inventory, and reservation systems.

Nice To Haves

• Experience in casual or upscale dining.
• Hospitality or business degree.
• Culinary and kitchen acumen, including experience managing or running culinary or kitchen operations.

Responsibilities

• Engage with guests and deliver personalized service to create welcoming experiences, exceed expectations, and support sales.
• Coach team members on upselling and other ways to drive incremental sales.
• Analyze financial results and market trends to identify opportunities for continuous improvement.
• Use KPIs and EBITDA targets to guide restaurant improvement initiatives and support business growth.
• Promote integrity, professionalism, innovation, teamwork, and effective operations.
• Train, coach, and conduct performance reviews for team members; develop management staff for future roles.
• Maintain high culinary, hospitality, quality, and service standards.
• Perform occasional operational support duties, including shift coverage, catering deliveries, supply runs, local marketing, offsite meetings or training, and travel between restaurant locations.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Paid time off.
• Quarterly performance bonuses.
• Paid management training and career development.
• Promotion from within.
• Employee referral bonuses: $250 for Team Member positions and $500 for restaurant management positions at locations other than the employee’s home location.
• Employee discounts.
• Financial assistance through the Lucky Cat Fund for qualifying team members experiencing hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed