Restaurant General Manager, Solara - Signia by Hilton Diplomat Beach Resort
About The Position
The Restaurant General Manager directs all aspects of operations for Solara, a premier dining outlet at the Signia by Hilton Diplomat Beach Resort. The role is responsible for delivering memorable guest experiences while overseeing service standards, product quality, cost controls, profitability, marketing, budgeting, and compliance with policies and procedures. The manager leads and develops the restaurant team, partners with hotel Sales, Marketing, and PR teams, and uses technology to improve efficiency and the guest experience. The position also focuses on revenue growth and maintaining health, safety, sanitation, and alcohol-awareness standards.
Requirements
- Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership and accountability, and urgency and discipline.
Responsibilities
- Direct restaurant operations, including guest service standards, product quality, cost controls, profitability, marketing strategies, budgeting, and enforcement of policies and procedures.
- Monitor service quality and guest satisfaction trends, address concerns, and continuously improve guest interactions.
- Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements.
- Partner with Sales, Marketing, and PR teams on marketing campaigns, customer databases, brand visibility, and guest loyalty.
- Maximize technology, such as OpenTable, to improve operational efficiency, streamline reservations, and enhance the guest experience.
- Drive revenue growth through up-selling, new menu items, cross-selling hotel-wide services, and other strategies to maximize restaurant profitability.
- Ensure compliance with health, safety, sanitation, and alcohol-awareness regulations.
Benefits
- Discounted travel through the Go Hilton program, including 110 nights with room rates as low as $40 per night.
- Employee stock purchase program offering Hilton shares at a 15% discount.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health plans, including dental and vision coverage.
- Retirement plans.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
