Restaurant General Manager
About The Position
The Omni Homestead Resort & Spa has been delighting vacationers for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: The Restaurant Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both guests and team members.
Requirements
- 4 years+ leadership experience in a Restaurant General Manager role is highly preferred.
- Experience working in a sports bar is required
- Must have previous experience in a busy, fast paced working environment.
- Must have the ability to manage deadlines and support a team.
- Understanding of Food and Beverage financials including cost and par controls is required
- General knowledge of Microsoft Word, Excel, and PowerPoint.
- Must have a strong attention to detail as well as strong customer service skills.
- Must have understanding of beer, wine, and cocktail beverage creation knowledge.
- Must have unexpired Food Handlers and TABC – or obtain upon hire.
- Must be able to work a flexible schedule including nights, weekends and holidays.
- Must be able to stand and walk for an extended period of time or for an entire shift.
- Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
- Must be able to work indoors and outdoors
Responsibilities
- Responsible for assigned shift, assisting in overall management.
- Complete environmental checklist for dining room.
- Spot check liquor pars.
- Order daily supplies.
- Hold pre-meal meetings.
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Stay on the floor during peak hours.
- Communicate with guests and receive feedback.
- Observe, teach and elevate staff’s service.
- Monitor each guest’s experience.
- Examine food preparation and beverage presentation.
- Maintain condition of dining room.
- Scheduling, completing weekly payroll, and forecasting both weekly and monthly.
- Participate in interviewing new employees as needed.
- Prepare maintenance request and follow-up.
- Monitor food and liquor requisitions and food waste.
- Check bar controls, shot glass use, red lining, and bottles totally empty daily.
- Must be familiar with and adhere to all liquor liability laws.
- Must know emergency procedures and work to prevent accidents.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
