Restaurant General Manager - Job Fair
Popeyes•North Miami Beach, FL
About The Position
The Restaurant General Manager is the executive leader of a single restaurant, focused on profitability, guests, people, and operations. The role has overall responsibility for managing the restaurant’s daily operations, operates under the direction of the District Manager, and directly manages an Assistant Manager, Hourly Shift Coordinators, and Team Members (20–45 employees).
Requirements
- Must be at least 18 years of age.
- Must be proficient with Microsoft Office and email.
- High school diploma or GED required.
- 1–2 years of previous restaurant management experience.
- Strong understanding of P&L management and drivers of restaurant profitability.
- Ability to prioritize own and others’ work and time to meet deadlines and objectives.
- Demonstrated leadership skills.
- Demonstrated understanding of guest service principles.
- Available to work evenings, weekends, and holidays.
- Ability to work long and/or irregular shifts as needed for proper functioning of the restaurant.
Nice To Haves
- Two years of college preferred.
Responsibilities
- Manage the restaurant’s profit and loss and work toward desired financial outcomes.
- Review key P&L lines to improve restaurant profitability.
- Drive sales through guest service, people development, and operations management.
- Motivate and direct team members to exceed guest expectations by providing accurate, friendly, and fast service in a clean facility.
- Manage the guest experience through operations and respond to guest issues in a timely manner.
- Analyze guest feedback to identify root causes and develop action plans.
- Engage with the community and execute local marketing initiatives.
- Lead recruitment and selection to build and retain an effective restaurant team.
- Onboard new team members through training and certification.
- Manage individual and team recognition programs.
- Coach and provide feedback to Team Members, Shift Coordinators, and Assistant Managers to improve capabilities and restaurant performance.
- Manage labor through appropriate manager staffing and Team Member scheduling.
- Enforce compliance with government regulations, employment laws, and policies.
- Ensure the restaurant meets operational and brand standards.
- Perform Assistant Manager and Hourly Shift Coordinator duties when necessary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
