Restaurant General Manager/Operating Partner

SuperChix • Chesapeake, VA

6d • $58,000 - $66,000 • Onsite

About The Position

We’re a second-generation, family-owned hospitality group that has been building businesses in Hampton Roads since 1983. We’re hiring an Operating Partner to lead our Super Chix restaurant in Chesapeake. You’ll own the results — the people, the P&L, the guests, and the community — and when the restaurant beats its plan, you share in the profit. No ceiling.

Requirements

• 3+ years of Quick Service Restaurant or fast-casual management experience, including 1+ year as a General Manager accountable for a restaurant Profit & Loss.
• A track record of developing leaders — tell us who you’ve promoted.
• An owner’s mindset: you solve problems instead of escalating them.
• High emotional intelligence — you know when to coach, correct, or celebrate.
• Fluency with food cost, labor %, and controllable profit.
• ServSafe Manager certification, or the ability to earn it within 30 days.
• Ability to stand for extended shifts and lift up to 50 lbs.
• High School diploma or equivalent.
• Must have food service experience
• Minimum of three years in Quick Service Restaurant environment in a supervisory position
• Must possess basic math skills
• Must have basic computer skills, fundamentals, and be proficient in Word & Excel
• Strong communication skills
• Ability to motivate team members and to treat staff with respect
• Must read, write and communicate in English as it relates to the job and safety regulations
• Must be able to satisfy ServSafe certification
• Valid driver’s license and car
• Ability to work with limited supervision
• Passion and commitment to guest service
• Desire to train, lead, and motivate our team members
• Ability to demonstrate a sense of urgency

Nice To Haves

• College degree preferred

Responsibilities

• Lead People: Hire, train, and develop a team people want to work for — and shift leaders who can run the restaurant without you. Set the culture: clear standards, real accountability, recognition that means something. Own scheduling, retention, and team development.
• Own the P&L: Drive sales and manage prime cost (food + labor) weekly using our tracking tools. Control inventory, ordering, waste, and cash handling. Make the calls that move profit — because a share of it is yours.
• Deliver an Incredible Guest Experience: Hot, fresh, accurate, fast — drive-thru, dining room, and catering. Meet Super Chix brand standards and ace every health inspection. Turn guest feedback into fixes within days.
• Build the Business Locally: Be the face of Super Chix in Chesapeake — schools, teams, churches, and local businesses. Grow catering and off-premise sales. Run local marketing that turns first-time guests into regulars.

Benefits

• Profit sharing
• Bonus based on performance
• Employee discounts
• Base salary: $58,000–$66,000, depending on experience.
• Quarterly bonus: up to 20% of base, tied to sales, prime cost, and catering results you control.
• Uncapped Profit Sharing: Share directly in the restaurant’s success with an annual cash incentive equal to 10% of profit generated above the annual plan, with no earnings cap.
• Ownership-level decision-making: you run your restaurant within brand standards, backed by a Director of Restaurant Operations who is there to help you win.
• A family company, not a corporation: you’ll know the owners, and your results will be seen.
• health, dental, vision, PTO, employee meal discount, 50%

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED