Restaurant Floor Manager (Full-Time) - Eataly Eaton Centre

Eataly North America•Toronto, ON

16h•CA$55,000•Onsite

About The Position

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) and Restaurant General Manager (GM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.

Requirements

2+ years of experiencing leading or managing a front-of-house restaurant team
Understanding of steps of service
Outstanding communication, leadership and problem-solving skills
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Nice To Haves

Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
Knowledge of Italian cuisine and beverage highly preferred
Food Handler’s License preferred

Responsibilities

Provides a steady leadership presence on the floor, monitoring guest, food, and team member service
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Assists in conducting pre-shift, stand-up, and monthly staff meetings
Estimates and purchases front-of-house equipment and beverage needs as per the direction of the Restaurant GM, AGM, and Beverage GM, and supervises intake orders to ensure specifications
Assists with invoice receiving, inventory control, and inventory physical count at the end of the month
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Assists with administrative and operational duties as needed
Performs other duties as required or assigned