Restaurant District Manager

Chedraui USA • Houston, TX

4d • Onsite

About The Position

A Restaurant District Manager is the top-level supervisor/manager for a region/district of restaurants and has full profit and loss (P&L) responsibilities for these units. As a District Manager, an essential part of your job is to complete all administrative tasks both accurately and on time. Visits restaurants regularly on an announced and unannounced basis to conduct evaluations for ensuring operational compliance with, and not limited to: facilities and staff appearance, food quality/preparation/safety/portion control, inventory management, proper staff training, employee and guest safety, labor scheduling, and employee relations. Develops, grooms and readies high potential General Managers for position advancement: provides one-on-one training, role modeling, developmental job assignments, and guided self-study materials. Oversees and facilitates the development of Assistant Managers and Shift Leaders. Ability to plan work assignments, juggle competing demands and work under pressure of frequent and tight deadlines. The Restaurant District Manager reports to the Director of Operations. The District Manager typically manages up to 10 restaurants.

Requirements

• 5 to 7 year year’s restaurant general management experience in a quick-service or fast casual restaurant or related experience.
• 2 to 5 years in multi-unit restaurant/retail management experience.
• ServSafe™ certified.
• Leadership skills with the ability to coach and mentor team members.
• Guest-focused approach to business.
• Demonstrates good judgment, integrity, trust, ethics and values.
• Excellent team-development skills and results.
• Strong statistical and analytical knowledge
• Clear oral and written communication skills. (Bi-lingual English and Spanish a Plus)
• Good understanding and ease with Microsoft Office and Touch-screen POS/Inventory systems.
• HS diploma required; Bachelor’s Degree in Business or Restaurant/Hospitality Management preferred.
• Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays.
• Must have reliable transportation.
• Strong communication skills (written and verbal).
• Ability to use discretion and provide direction to the team.
• Must thrive in a fast-paced environment.
• Must have strong work ethic, trust, integrity and accountability.
• Exceptional time management and organizational skills.
• Ability to provide exceptional guest service that exceeds expectations.
• Ability to exercise independent judgment.
• Detail and action oriented.
• Must be able to follow all safety, health and sanitation procedures.
• Must be able to successfully pass background and drug test.
• Must have a valid driver’s license and insurance

Nice To Haves

• Bi-lingual English and Spanish a Plus
• Bachelor’s Degree in Business or Restaurant/Hospitality Management preferred.

Responsibilities

• Manage restaurant P&L by tracking expenses vs. annual budget, analyzing variances and initiating corrective actions for assigned restaurants
• Plan, schedule, manage, lead and direct all restaurant operations for assigned restaurants.
• Achieve restaurant budget targets on a monthly, quarterly and annual basis for assigned restaurants.
• Promote and reinforce a guest-first mindset, ensuring teams consistently follow operational and service standards to deliver exceptional, consistent experiences for every customer.
• Demonstrates Fun, Integrity, Balance, Empowerment, and Respect at all times for internal and external customers.
• Teach, Coach and Role model the standards of excellence and leadership.
• Ensures operating systems are consistently applied in all area restaurants.
• Direct and coach General Managers to ensure store profitability.
• Develop and maintain a positive learning environment, and supportive training culture.
• Evaluate General Manager Performance.
• Coach GM’s on management performance evaluations.
• Provide performance feedback to General Managers.
• Develop bench strength to ensure internal promotions occur and staffing requirements are met.
• Maintain appropriate staffing levels through recruitment and selection for assigned restaurants.
• Lead and manage the marketing and promotions for area and company.
• Provide feedback to corporate offices on Customer and Community issues.
• Assist in New Restaurant Openings when needed.
• Ensure financial accountability amongst team to achieve great financial results.
• Maintain a safe work environment and adhere to all safety standards.
• Ensure proper cash handling policies and procedures are being executed as outlined in the cash handling policy for assigned restaurants.
• Ensure compliance with all labor laws, policies and procedures and address any violations immediately.
• Perform other duties and responsibilities as required or requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED