Restaurant Bartender

River City Casino & Hotel • St. Louis, MO

5h • Onsite

About The Position

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America, alongside online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®. The company is actively seeking enthusiastic talent who enjoy a fast-paced environment and working with a diverse team. PENN Entertainment is committed to fostering career growth and providing support for team members to expand their possibilities. The company also emphasizes values such as diversity and sustainability, benefiting its community, team members, vendors, and the planet.

Requirements

• Minimum one (1) year of experience as a bartender in a fast-paced environment.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have cash handling experience.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Able to effectively work independently and as part of a team.
• Ability to work at a fast pace with a sense of urgency.
• Must have strong attention to detail.
• Ability to maintain poise when receiving multiple guest requests.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Ability to effectively and efficiently move around bar area.
• Ability to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate.

Nice To Haves

• High School Diploma or equivalent preferred.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.
• Mixes drinks according to prescribed recipes.
• Keeps station stocked with all liquor, glasses, and accessories necessary.
• Maintains integrity of all financial controls and responsibilities.
• Provides fast, friendly, professional, and responsive customer service to guests.
• Maintains cleanliness of designated area.
• Ices and fills all non-alcoholic drinks for servers.
• Provides work direction to assigned bar attendants.
• Opens and closes bar according to established procedures.
• Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.
• Resolves service issues according to established guidelines.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Benefits

• competitive Total Rewards package
• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees