Restaurant Bartender - House of Blues Cleveland

Live Nation EntertainmentCleveland, OH
Onsite

About The Position

A Restaurant Bartender will be responsible for serving guests food and beverage within a high volume, fast paced, and often loud restaurant setting. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”.

Requirements

  • Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa
  • Attention to detail
  • Positive attitude
  • Teamwork; work well with others, in a high-volume and sometimes stressful environment
  • Keep a clean, well-groomed appearance
  • Punctual attendance with a flexible schedule including nights and weekends
  • Tolerance of all cultures, music, and art forms
  • Responsible Alcohol Awareness Training Certification or Equivalent (paid training will be provided)

Nice To Haves

  • High School diploma or equivalent
  • Experience in a high volume, fast paced environment
  • Experience recognizing valid ID’s
  • Cash handling experience
  • Beer, Wine & Liquor knowledge, current with latest drink trends
  • Point of Sales knowledge, preferably MICROS

Responsibilities

  • Maintain line of sight/atmosphere control by circulating through your work area during shift
  • Follow House of Blues safety, health, and sanitation standards
  • Assist other employees as needed
  • Follow opening and closing procedures, checking out with manager on duty
  • Adhere to all HOB policies and procedures
  • Ensure responsible alcohol service per local ordinance and HOB alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
  • Cash handling; bank procedures (cash pull/check out) and payment processing (on point of sales terminal) for both cash and/or credit transactions
  • Occasionally work special events scheduled within the venue
  • Interact with guests in a natural, friendly demeanor, cultivating repeat business
  • Suggestively sell menu items to guests
  • Take and deliver food and beverage orders promptly
  • Prioritize and organize drink orders
  • Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems

Benefits

  • Free concert tickets
  • Dog-friendly offices
  • Student loan reimbursement
  • Adoption/fertility support
  • Generous vacation
  • Healthcare
  • Retirement benefits
  • Six months of paid caregiver leave for new parents including fostering
  • Roadie Babies helping new parents care for their babies on work trips
  • Access to free live events through our exclusive employee ticketing program
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