Restaurant Assistant Manager
About The Position
At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Restaurant Assistant Manager at Bar Down, located in the Grand Lodge on Peak 7, you will be the heartbeat of our dining experience, turning our passion for hospitality into unforgettable moments for every guest who walks through our doors. You will be the driving force behind front-of-house excellence, leading a talented service team with energy and purpose, fostering a culture of warmth and professionalism, and ensuring every interaction reflects our commitment to genuine care. This role is perfect for a hospitality leader who thrives at the intersection of operations, people, and guest experience. You will own the full FOH ecosystem—from staff development and floor management to financial performance and vendor partnerships—always embodying our "End of the Line" philosophy to deliver seamless, elevated service. You'll mentor your team, manage the flow of service with precision, and collaborate closely with the culinary team to create a cohesive and memorable dining journey. If you are energized by a fast-paced, high-energy environment, have a knack for balancing financial goals with guest satisfaction, and find deep fulfillment in empowering a team to deliver their best, we'd love to meet you.
Requirements
- Minimum 2 years of supervisory experience in a high-occupancy, full-service restaurant or resort environment (or equivalent combination of education and experience)
- ServSafe Manager Certification (company-provided training)
- Colorado Responsible Alcohol Beverage Vendor Certification (company-provided training)
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Experience with restaurant management software
- Excellent customer service skills with a friendly, positive attitude
- Strong verbal and written communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Proven leadership abilities in a high-volume hospitality setting
- Strong financial acumen, with the ability to manage budgets and analyze financial data
- Commitment to resolving guest issues calmly and effectively
- Ability to stand for long periods and walk throughout shifts
- Ability to lift up to 50 pounds
- Ability to work in a fast-paced environment, including outdoor service areas during peak seasons
- Ability to sit and work at a computer workstation for extended periods
- Close, distance, color, and peripheral vision; depth perception
- Availability to work flexible hours, including weekends, holidays, and peak seasons
- Comfort working in indoor and outdoor environments, including exposure to cold weather, snow, and high altitudes
- Ability to work in moderate to high noise levels with frequent guest interaction
Nice To Haves
- Bachelor's degree in Hospitality, Business Management, or a related field
- Experience with Toast Point of Sale systems
- Experience developing and conducting staff training programs
- Experience managing inventory and vendor relationships
- Proficiency with Canva for creating menus and promotional materials
- Experience with Corcentric Accounting or similar invoice approval platforms
- Experience with Emburse Professional or other expense reporting tools
- Proven ability to collaborate effectively with other resort departments
- Experience planning and executing revenue-driving events and promotions
- Demonstrated commitment to sustainability and community initiatives
Responsibilities
- Recruit, hire, train, mentor, schedule, and performance-manage all front-of-house staff (servers, hosts, bartenders, server assistants, and cashiers) in alignment with company operating procedures.
- Oversee the floor during service hours, ensuring seamless coordination between the dining room and kitchen, and providing hands-on support to staff and guests alike.
- Monitor guest experiences in real time, resolve inquiries and complaints promptly, and uphold top-tier service standards.
- Partner closely with the Kitchen Manager and Sous Chef to maintain smooth service flow and operational alignment.
- Develop weekly FOH schedules based on business needs, employee parameters, and budget requirements; approve PTO, VTO, and time-off requests.
- Manage bi-weekly payroll submission for FOH staff, ensuring accuracy and timely approval.
- Oversee monthly inventory of FOH supplies, wine, liquor, and beer; develop cost-effective vendor relationships and coordinate weekly ordering with other resort outlets.
- Support the General Manager in tracking sales, labor costs, and budgeting; perform daily TSW reconciliation and investigate discrepancies.
- Serve as the Point of Sale administrator, maintaining menu items, pricing, modifiers, button configurations, and reporting structures.
- Submit monthly expense reports to accounting within required timeframes.
- Partner in developing and executing revenue-generating experiences, including live music, holiday offerings, and peak-season dining events.
- Use Canva to design menus, table tents, signage, and promotional materials that align with brand standards.
- Foster positive partnerships with resort management, Owners Association, vendors, and local community stakeholders.
- Conduct regular property inspections and ensure adherence to all health, safety, sanitation, and hygiene regulations.
- Embody and promote BGV's Hospitality Values, including warm welcomes, respect, empathy, personal responsibility, and anticipating guest needs.
Benefits
- Health, vision, and dental insurance plans
- Company-paid life insurance coverage
- Voluntary Life and Accidental Death/Dismemberment Insurance
- HSA and FSA-Dependent Care Accounts
- Retirement plan
- Generous paid time off (PTO) and sick leave to support work-life balance
- Volunteer Time Off - Paid opportunities to give back to Summit County
- Bereavement leave
- Biannual bonuses
- Tuition Reimbursement Program
- Employee Wellness programs to support physical and mental health
- Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
