Restaurant Assistant Manager

Hoogland Restaurant Group•Broken Arrow, OK

20h•Onsite

About The Position

Marco’s Pizza, the premier pizza franchise in the United States, is seeking energetic, goal-oriented team members who are passionate about people and results. Hoogland Restaurant Group, the largest franchise owner of Marco’s Pizzas in the US with over 100 locations, provides an environment for professional and personal growth. As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.

Requirements

1 year of restaurant experience and/or management experience, preferred
Ability to lead up to 20 team members

Responsibilities

Demonstrate and reinforce Marco's leadership behaviors and values.
Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
Contribute in process to hire, retain and develop team members.
Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
Assist manager with aspects of human resources including scheduling, performance feedback and communication.
Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
Ensure appropriate inventory par levels and ordering system are in place.
Provide great customer service so that each customer is happy and respond to complaints as needed.
Assist with marketing events and promotions to increase store sales.
Accountable for weekly KPIs and plan to achieve goals.
Ensure the store and exterior of the property are maintained.
Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
Manage P&L line items to reduce waste and ensure profitability of the store.