Restaurant Assistant General Manager - Eataly Flatiron
About The Position
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge. The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants. Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards.
Requirements
- Bachelor’s Degree or Associate Degree
- 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
- Demonstrated problem-solving, organizational, analytical and business management skills
- Excellent communication, leadership and team-building skills
- Advanced proficiency in Microsoft Office
- Availability to work a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Nice To Haves
- Experience with Italian cuisine and wine highly preferred
Responsibilities
- Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
- Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
- Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
- Manages inventory levels and replenishes goods and operating materials
- Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
- Documents, investigates and resolves employee and guest incidents
- Maintains a high level of hospitality towards guests as well as within the team
- Performs other duties as required or assigned
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
