About The Position

Waldorf Astoria Orlando is looking for an Assistant Restaurant General Manager to oversee the award-winning, Bull & Bear! This luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. In this role, you will oversee the fine dining steakhouse, Bull & Bear Restaurant, managing a team of 15-20 and reporting directly to the Restaurant General Manager. Bull & Bear has been named one of the top 100 Restaurants in the U.S. by Open Table offering a menu of re-imagined steakhouse classics, trend-setting fare, and renowned for tableside preparation with the highest levels of personalized service. The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations).

Requirements

  • At least 2 years of restaurant management experience in an upscale dining environment is required.

Nice To Haves

  • Strong beverage knowledge
  • Prior luxury hotel experience

Responsibilities

  • Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
  • Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
  • Assist in recruiting, interviewing and training team members
  • Act in the absence of the manager, as needed

Benefits

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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