Restaurant Assistant General Manager

Ian • Madison, WI

8d • Onsite

About The Position

This role is the right hand to the General Manager, helping to keep every part of the restaurant running smoothly. The Assistant General Manager (AGM) will help build a culture that's fun, supportive, and aligned with the company's Vision, Values, and Big Five. The AGM plays a key role in training, developing, and supporting staff to keep energy high and the business thriving. In addition to training and developing the team, the AGM will assist with scheduling, product ordering, and leading busy shifts. AGMs are encouraged to identify areas for improvement and lead projects to enhance the pizza, people, or both.

Requirements

• 2+ years of AGM or GM experience in the food and beverage or hospitality industry is required.
• Food Manager (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Safe Alcohol Server Training (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Ability to stand and walk for long periods.
• Ability to bend, crouch, and lift up to 50 lbs.
• Ability to use ovens, knives, and other equipment of the business.
• Comfortable working and learning in a fast-paced, high-volume restaurant environment, including hot kitchens, coolers, or freezers.
• Reliable transportation to and from the restaurant for a variety of shift times.
• Open, flexible availability, including at least one late-night shift (10pm-4am) per week, and availability for evenings and weekends.

Nice To Haves

• Quick Service Restaurant, or fast casual dining, experience is a plus.
• Embraces and embodies the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five (Awareness, Connection, Generosity, Dependability, Effort).

Responsibilities

• Assist the General Manager in running the restaurant operations.
• Build and maintain a fun and supportive team culture.
• Train, develop, and support staff.
• Assist with scheduling.
• Assist with product ordering.
• Lead busy shifts.
• Identify areas for improvement and lead projects to enhance the business.

Benefits

• Health insurance ($0 deductible, low out of pocket maximums)
• Dental insurance
• Retirement plan with 3% company match
• Profit sharing
• Paid parental leave
• PTO starting at 115 hours annually
• Additional pay for hours worked beyond 45 in a week
• Annual raise
• $3,000 hiring bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed