Restaurant Assistant General Manager

Four Seasons Hotels and Resorts•Westlake Village, CA

2d•$90,000 - $95,000•Onsite

About The Position

Four Seasons Hotel Westlake Village is seeking a Restaurant Assistant General Manager to join the leadership team of Coin & Candor, our signature California brasserie. Working closely with the Restaurant General Manager, the Assistant General Manager plays a key role in leading daily operations, developing the team, creating exceptional guest experiences, and driving strong business results. As the General Manager's operational partner and second-in-command, this hands-on leader maintains a visible presence on the restaurant floor, builds meaningful relationships with guests and employees, and confidently leads the operation in the General Manager's absence.

Requirements

Three to five years of progressive Food & Beverage leadership experience, preferably within luxury hotels, fine dining restaurants, or similarly service-driven environments.
Previous restaurant management experience with responsibility for team leadership, guest experience, labor management, and financial performance.
Strong knowledge of restaurant operations, food and beverage service, scheduling, labor controls, and financial fundamentals.
A passion for developing people and creating exceptional guest experiences.
Excellent interpersonal, communication, and organizational skills with the ability to lead in a fast-paced luxury environment.
Strong food, wine, and beverage knowledge.
Working knowledge of restaurant POS, scheduling, payroll, reservation, and related operating systems.
Reading, writing, and oral proficiency in English.
Legal work authorization in the United States.

Nice To Haves

A college degree in Hospitality Management, Restaurant Management, Business Administration, or a related discipline is preferred. Equivalent luxury hospitality experience will be considered.
Sommelier, WSET, or CSW certification is preferred.

Responsibilities

Lead daily restaurant operations and service execution, ensuring a personalized experience consistent with Four Seasons and Forbes Five-Star standards.
Maintain a visible presence on the restaurant floor, building relationships with guests, recognizing returning patrons, and leading guest recovery when needed.
Lead, coach, recognize, and develop employees while fostering a high-performing culture rooted in the Golden Rule.
Support the General Manager in achieving revenue, profitability, labor, and expense goals through effective scheduling, productivity management, and operational controls.
Lead pre-shift meetings and communicate business priorities, VIPs, menu updates, and service expectations.
Partner closely with Culinary, Beverage, Reservations, and other hotel departments to ensure seamless operations and an exceptional food and beverage experience.
Monitor guest feedback and business trends, identifying opportunities to continuously improve service, team performance, and profitability.
Support recruitment, onboarding, performance management, scheduling, payroll, and other restaurant administrative responsibilities.
Champion Four Seasons service culture, policies, and standards while maintaining readiness for Forbes and internal quality evaluations.
Assume leadership of the restaurant in the General Manager's absence.