Restaurant and Operations Manager
About The Position
The Restaurant & Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. The role requires a passion for working in a fast-paced, multi-faceted Restaurant/Entertainment environment and the ability to communicate with Team Members and Guests in a way that inspires fun. The manager should enjoy immediate gratification from improving guest experiences or inspiring team performance, and be driven to consistently exceed goals. This position involves handling high-volume days, being physically active (walking five miles a shift), and working an average of 50-hour work weeks, while overseeing all aspects of the business from the most minor details to the big picture.
Requirements
- 21+ years of age
- 2+ years of Restaurant/Hospitality Experience
- Proficient in managing the cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- The ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Responsibilities
- Developing and leading hourly team members to exceed guest’s expectations
- Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
- Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
- Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
Benefits
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
