Restaurant and Bar Supervisor - Jazzboline Restaurant

Jazzboline Restaurant & Bar•Town of Amherst, NY

1d•$25 - $27•Onsite

About The Position

Jazzboline Restaurant & Bar is seeking a Restaurant and Bar Supervisor to support the team, connect with guests, maintain standards, and ensure smooth shift operations. This is a hands-on leadership position focused on creating an environment where expectations are clear, employees feel supported, and guests receive exceptional service. The role involves supervising day-to-day shift operations, leading front-of-house employees, coordinating with the culinary team, and responding to guest needs.

Requirements

1 to 2 years of related restaurant, bar, hospitality, or supervisory experience
A working knowledge of restaurant and food & beverage operations
Strong communication and interpersonal skills
The ability to coach, guide, and provide direction to employees
A guest-focused mindset with the ability to resolve concerns professionally
Strong organization and problem-solving skills
The ability to remain composed and engaged in a fast-paced restaurant environment
A commitment to cleanliness, sanitation, safety, and quality service
The ability to work collaboratively with both front-of-house and culinary teams

Nice To Haves

Post-high school education in hospitality, food & beverage, business, or a related field is preferred.

Responsibilities

Supervise restaurant and bar operations during assigned shifts, maintaining service, quality, and hospitality standards
Lead, support, coach, and develop front-of-house employees
Assist with training, scheduling, employee development, and performance management
Communicate with culinary leadership and kitchen staff to ensure smooth, coordinated service
Be present and engaged on the restaurant floor, supporting the team during busy service periods
Respond to guest questions, concerns, comments, and service issues in a professional and timely manner
Help maintain an atmosphere of genuine hospitality, teamwork, accountability, and professionalism
Monitor shift revenues and assist with restaurant reporting and administrative responsibilities
Support restaurant systems and point-of-sale operations
Ensure restaurant, bar, service areas, and equipment are maintained according to cleanliness, sanitation, and safety standards
Identify opportunities to improve restaurant procedures, service, and overall operations
Assist restaurant leadership with special projects and additional operational needs as assigned