Responsible Broker - Year Round

Jackson Hole Mountain Resort•Teton Village, WY

About The Position

The Responsible Broker provides strategic leadership for JH Realty, overseeing brokerage operations, regulatory compliance, marketing, and sales performance while aligning real estate services with Jackson Hole Mountain Resort’s business objectives and guest and homeowner experience. The position has full supervisory authority over licensed brokerage activities, including affiliated licensees, transaction review and approval, trust account management, and enforcement of brokerage policies and procedures. It has final decision-making authority on real estate compliance, licensing standards, and risk management matters in accordance with Wyoming Real Estate Commission requirements. The Responsible Broker leads JH Realty as a full-service real estate brokerage, develops business plans and sales strategies, and maintains an active but strategically focused personal book of business. The role recruits, onboards, coaches, and manages licensed agents; oversees administrative and transaction support; develops relationships with homeowners, buyers, developers, and community stakeholders; and works with resort teams to connect real estate activity with property management, rental programs, and guest engagement. The position ensures compliance with applicable real estate laws and regulations, supervises licensees, oversees brokerage records and trust accounts, and serves as the primary liaison with the Wyoming Real Estate Commission for audits, complaints, or investigations. It also partners with resort marketing to promote listings and JH Realty services while supporting the marketing of Jackson Hole Resort Lodging’s property management and vacation rental services. The role reports to the Vice President of Guest Experience and serves as JHMR’s senior real estate professional in brokerage activities.

Requirements

Active Wyoming Real Estate Broker License in good standing, or eligibility to obtain a license and serve as Responsible Broker.
Minimum 5–7 years of residential or resort real estate sales experience.
Demonstrated leadership or team management experience.
Proven record of successful real estate transactions and client relationship development.
Strong knowledge of real estate contracts, compliance, and regulatory requirements.
Exceptional communication, negotiation, and leadership skills.
Ability to operate strategically while remaining actively engaged in sales production.
Strong verbal and written communication skills.
Strong computer abilities, including proficiency with Microsoft Office Suite and ability to learn inventory management, point-of-sale, budgeting, and other software systems.
Organization and strong attention to detail.
Thorough understanding of company policies and practices.
Ability to travel periodically, which may be required.

Nice To Haves

Bachelor’s degree in business management or related experience is preferred.
Experience in luxury, destination, or resort real estate markets.
Familiarity with homeowner associations, resort operations, or hospitality environments.
Experience launching or growing a brokerage business.
Established professional network within Jackson Hole.
Entrepreneurial leadership mindset, strategic thinking, business development ability, relationship-driven sales approach, regulatory diligence, and ethical judgment.

Responsibilities

Establish and lead daily operations of JH Realty as a full-service real estate brokerage.
Develop annual business plans, revenue targets, and sales strategies aligned with JHMR objectives.
Position JH Realty as the preferred brokerage for resort homeowners, buyers, and development partners.
Collaborate with Marketing, Resort Reservations, Homeowner Relations, JHRL, and Development teams.
Provide real estate market intelligence and strategic insights to support long-term resort growth.
Maintain a strategically focused personal book of business and actively market and sell residential, luxury, and resort real estate listings.
Generate and maintain a pipeline of qualified buyers and sellers.
Represent JH Realty in negotiations, contract execution, and transaction oversight.
Coordinate with JHRL and internal stakeholders to align real estate transactions with property management participation, rental program growth, and guest conversion strategies.
Provide preferred services to JHRL homeowner partners who are listing or purchasing properties.
Identify opportunities to expand rental inventory, homeowner participation, and guest engagement through property ownership transitions.
Build relationships with homeowners, developers, and community stakeholders.
Recruit, onboard, mentor, coach, and train licensed real estate agents; establish performance expectations, professional standards, and brand alignment.
Oversee the Operations Manager responsible for administrative and transaction support functions, and oversee the marketing agency.
Serve as JH Realty’s licensed Responsible Broker under Wyoming Real Estate Commission requirements.
Ensure compliance with federal, state, and local real estate laws, licensing regulations, Fair Housing standards, and brokerage policies.
Conduct and document active supervision of affiliated licensees, including review of contracts, disclosures, and transaction files.
Approve and monitor brokerage advertising and marketing for regulatory compliance.
Maintain and enforce the written brokerage policies and procedures manual and ethical standards.
Ensure proper licensing, onboarding, and termination processes for agents.
Conduct periodic transaction and trust account audits; maintain brokerage trust accounts, transaction oversight, and required records.
Serve as the primary liaison with the Wyoming Real Estate Commission for audits, complaints, or investigations.
Manage risk exposure and uphold JHMR’s reputation for integrity and professionalism.
Partner with JHMR Marketing and a local marketing partner to develop integrated real estate marketing campaigns.
Ensure consistent JHMR brand representation across listings, advertising, and client interactions.
Leverage resort channels to increase visibility of listings and real estate services.
Promote JHRL Property Management and Vacation Rental services during the sales process.
Travel periodically if required.

Benefits

Free winter ski pass and summer activities pass for the employee, spouse, and qualifying dependent children.
Medical and dental insurance.
401(k) and company match.
Paid Time Off (PTO) and sick pay.
Spending and Flexible Savings Accounts (HSA/FSA).
Free life and AD&D insurance.
Free life insurance for the employee’s spouse and dependent children.
Discounts at JHMR Food & Beverage outlets.
Discounts at JHMR Retail/Rental/Repair locations.
Pro deals on gear and apparel through ExpertVoice, Outdoor Prolink, and JHMR partners.
Discounted daycare and Kid’s Ranch.
Free START Bus pass and 100% reimbursement for START Bus commuter passes to Teton Valley, ID, and Star Valley, WY.