Responsable Système de Gestion de la Sécurité / Safety Management System Officer

Airbus•Montreal, QC

3d•Hybrid

About The Position

The A220 commercial aircraft Programme is looking for a Safety Management System Officer to join our Customer Services (ABS) team based in Mirabel (Québec, Canada), where you will work with its network of SMS Representatives. You will be part of the Customer Service - Operations team responsible for operational support (technical and logistical) for our customers and operators. You will have a functional reporting line to the Head of Customer Services (ABS) and the Airbus Canada SMS organization. The team organization is established to promote cross-collaboration autonomously, supporting each other and learning collectively. Your role as SMS Officer for ABS will be to coordinate—in collaboration with the Airbus Canada Aviation Safety function (ABW) and the Operational Excellence SMS team (SOXW)—the development, operation, governance, and promotion of safety for the A220 product and its operators. Since SMS is a multidisciplinary organization that spans the entire company (Engineering, Production, Quality, etc.), you will act as the focal point for the ABS function.

Requirements

You hold a Bachelor's degree in Engineering, or an equivalent five (5) to ten (10) years' experience
You have a minimum of ten (10) years of experience in the aeronautical field, with an extensive experience in Customer Services, including practical examples of identifying and assessing risks that could affect the aircraft or its related deliverables (technical publications, training, etc.)
You possess developed competencies related to Project management and have a good understanding of aircraft functionality
Strong listening, communication (both individual and group), and feedback skills
Proactive and team-oriented, with a proven track record of successfully managing complex situations for multidisciplinary teams
Rigorous and analytical, possessing the skills to quickly understand and synthesize the most relevant details of complex situations in a neutral and factual manner
You are organized/self-motivated and bilingual (French, English) with strong verbal/written English skills
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Nice To Haves

You have working knowledge of applicable SMS standards, including AC107-001 Guidance on SMS development, ICAO Annex 19 as well as International Industry Standard SM-0001
A good knowledge of basic IT skills (Microsoft Office or Google Suite) is an asset.

Responsibilities

Lead and foster a positive and proactive safety culture within a sensitive, dynamic, and high-visibility environment such as A220 Customer Services in Mirabel. This includes training newly appointed members of the ABS SMS network and promoting Safety Culture to new Customer Service hires and during SMS-related corporate events
Act with leadership within the Safety Management System (SMS) organization by continuously seeking improvements and facilitating the A220 Customer Services SMS representative network
Support the identification, assessment, and reporting of aviation safety or systemic risks to the relevant SMS entities, utilizing the standard SMS reporting tools available
Ensure that appropriate actions and mitigation plans are implemented on a case-by-case basis to limit identified risks
Produce communications and visual content, including reports featuring Key Performance Indicators (KPIs) to help raise awareness and maintain constant vigilance

Benefits

Attractive salary
annual bonus
group insurance plan
pension plan
share purchase plan
A hybrid working policy (based on operational needs)
on-site cafeterias
a highly competitive holiday policy
Employee Assistance Program (EAP)
Discount Program
on-site Medical Service
access to a public shuttle service between Laval (Montmorency metro station) and Mirabel
a carpooling application
Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability
certifications
accelerated development programmes
national and international mobility