Respiratory Support Coordinator - Full Time

Williams Bros. Health Care Pharmacy•New Albany, IN

4d•Onsite

About The Position

The Respiratory Support Coordinator is responsible for communicating with patients/customers to gather, complete and compile accurate personal information. This person also communicates with physician's offices and/or referral sources to ensure the requirements of all billing aspects are met. You will set up appointments for the R.T. in your branch to see patients as needed for masks, new set ups and problems. It will be necessary to communicate problems and concerns, which may lead to inaccurate or untimely completion or reimbursement processing to supervisor/office manager. You will fit patients for Cpap masks as well as set patients up on Cpap machine and instruct on how to use. You will speak to the patient or family representative about their financial responsibility concerning their set up. Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

Requirements

Gather, complete and compile accurate personal information.
Ensure billing requirements are met.
Set up appointments for R.T.
Communicate problems and concerns to supervisor/office manager.
Fit patients for Cpap masks.
Set patients up on Cpap machine and instruct on how to use.
Discuss financial responsibility with patients or family representatives.
Conduct Patient Compliance Calls
Schedule Patient Appointments and Follow-Ups
Provide Exceptional Customer Service
Maintain Accurate Patient Records and Documentation
Manage Multiple Priorities Efficiently

Responsibilities

Communicate with patients/customers to gather, complete and compile accurate personal information.
Communicate with physician's offices and/or referral sources to ensure the requirements of all billing aspects are met.
Set up appointments for the R.T. to see patients as needed for masks, new set ups and problems.
Communicate problems and concerns to supervisor/office manager that may lead to inaccurate or untimely completion or reimbursement processing.
Fit patients for Cpap masks.
Set patients up on Cpap machine and instruct on how to use.
Speak to the patient or family representative about their financial responsibility concerning their set up.
Conduct Patient Compliance Calls
Schedule Patient Appointments and Follow-Ups
Provide Exceptional Customer Service
Maintain Accurate Patient Records and Documentation
Manage Multiple Priorities Efficiently

Benefits

Competitive Wages
Health - HDHP and PPO Plans
Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
Dental
Vision
Infertility Treatment - Combined family maximum of $10,000 per lifetime
Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
6 Paid Holidays
1 Floating Holiday - after 90 days of employment
401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
Employer Provided Life Insurance - $10,000 Benefit
Christmas Club
Daviess County YMCA - 10% Employee Discount
Holiday World Fun Club Discount
Employee Referral Bonus Program - $1,000 after 90 days of employment
Annual Wellness Screening and Incentive
Annual Fitness Reimbursement Program - Up to $100 annually
Employee Discount - 30% Discount on Over the Counter Products