Respiratory Care Coordinator (HCBS) (TN - Shelby County)

Adobe Population Health•Memphis, TN

9d•$55,000 - $65,000•Hybrid

About The Position

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 with a mission of positively impacting the lives we touch. Headquartered in Phoenix, AZ, with satellite locations across multiple states, APH fosters a culture rooted in inclusivity, human kindness, and high-quality care. Recognized by Inc. 5000 as one of America’s Fastest-Growing Private Companies and honored five consecutive years as a “Best Place to Work” by the Phoenix Business Journal, APH continues to expand its reach and impact. APH partners with health plans, providers, hospitals, and families to deliver tailored programs including case management, in-home and in-clinic wellness assessments, preventative care, transitional care, and social services. As one of the nation’s few fully integrated healthcare organizations, APH delivers comprehensive, coordinated medical and social support through a wide range of specialized service lines. With continued growth on the horizon, APH is seeking mission-driven individuals who are passionate about improving health outcomes and supporting those in need.

Requirements

Three (3+) years of clinical expertise in healthcare roles.
Strong clinical background with experience supporting patients with complex respiratory needs (COPD, tracheostomy, ventilator dependence).
Effective communicator with the ability to explain complex medical concepts to patients, families, and interdisciplinary teams.
Strong organizational and time-management skills with the ability to adapt to shifting priorities.
High degree of professionalism, integrity, and confidentiality in all interactions.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with EMR and telehealth platforms.
Ability to work independently and collaboratively within a multidisciplinary team environment.
Ability to accommodate schedule changes and evaluate patients as needed, including occasional after-hours or urgent consults.
Compliance with HIPAA and all applicable state/federal confidentiality regulations.
Professional appearance and commitment to representing the organization with excellence.
Reliable transportation for patient visits.

Nice To Haves

Associate’s degree in healthcare administration, business administration, or related field strongly preferred.
Bachelor’s degree in healthcare administration, business administration, or related field preferred.

Responsibilities

Advocate for patients and their families, ensuring their voices and needs are clearly communicated to providers and care teams.
Provide evidence-based recommendations to optimize clinical outcomes and enhance quality of care.
Identify and communicate gaps in care, escalating concerns appropriately to leadership and partner organizations.
Serve as a subject matter expert in respiratory care, promoting best practices and updated standards of care.
Act as a collaborative partner across interdisciplinary teams, vendors, and providers to achieve alignment in patient care goals.
Conduct onsite and virtual visits (weekly to monthly) with patients across care settings to assess overall clinical status.
Review patient history, current respiratory needs, and progress toward established care goals.
Document findings and provide oversight to ensure care plans remain clinically appropriate.
Provide consultative input regarding respiratory care, disease management, and patient adherence.
Evaluate and report on disease processes and best practices for respiratory management.
Evaluate and report on patient compliance with prescribed therapies, including medications and respiratory devices.
Evaluate and report on patient progress toward ventilator weaning, decannulation, or other liberation goals.
Identify barriers impacting patient adherence or outcomes, including social determinants of health (SDOH).
Provide patient and family education on disease management, device use, and lifestyle modifications.
Support patients in understanding their care plans and treatment goals.
Provide clinical training and feedback to customers, caregivers, or healthcare partners on respiratory care competencies.
Partner with physicians, home equipment companies, and customers to recommend interventions or escalate concerns.
Offer feedback on patient medical necessity, including justification for changes to care levels or services.
Communicate and collaborate with leadership regarding critical care gaps, compliance issues, and quality improvement opportunities.
Ensure patient records are complete, accurate, and compliant with HIPAA and organizational policies.
Track and report on patient outcomes, quality indicators, and care coordination efforts.
Provide timely updates to leadership regarding clinical trends, risks, and opportunities for improved outcomes.