Resource Support Coordinator

Allina Health • Fridley, MN

7d • $23 - $32 • Hybrid

About The Position

The Resource Support Coordinator supports daily operations by creating accurate staff schedules and managing timecards. You ensure compliance with union contracts and scheduling guidelines while providing reliable support to staff and leadership—helping care teams stay focused on patient care. This position is primarily remote but requires occasional on-site trainings and visits as needed per the department. Candidates should be comfortable working independently in a remote setting while maintaining the flexibility for in-person requirements. This position will likely support the Mercy/Unity campus, and may end up supporting a different campus.

Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2 to 5 years basic Computer skills, such as knowledge of Windows, Word and Excel

Nice To Haves

• High school diploma or GED
• Associate's or Vocational degree
• 2 to 5 years experience working in a fast-paced medical environment with the ability to identify priorities, work independently, problem solve and multi-task
• 2 to 5 years Staffing Office Experience

Responsibilities

• Creates schedules and manages timecards for supported departments in accordance with staffing and scheduling guidelines.
• Supports daily staffing office functions.
• Utilizes staffing technology to generate preliminary, daily and long-range staff schedules to meet department needs in accordance with staffing and scheduling guidelines.
• Uses electronic staffing technology to process staff schedule requests.
• Becomes familiar with the use of position control and how it relates to hiring and schedule impact.
• Implements annual scheduling processes for following year.
• May schedule and track employee’s required education.
• Uses staffing technology to process timecards in compliance of timecards guidelines including; timecards adjustments, trades, code according to the system acuity tool and paid time off processing.
• Inputs, updates, and reconciles timecards for accurate payroll processing.
• Help employees resolves payroll disputes in conjunction with the payroll service center.
• Reviews closely with unit leadership any variances pertaining to unit budget impacted by timecards.
• Functions in the Staffing Coordinator role when needed, at least one time per month (An exception may be made for Resource Support Coordinators already in the role with discussion with manager.)
• Generates accurate and timely reports.
• Rotates weekend call shifts to cover staffing.
• Attends, participates, and may lead huddles when appointed.
• Provides administrative and operational support for routine business support tasks and activities.
• Escalates questions to senior level Resource Support Coordinators or department leaders
• Maintains standard work and processes identified in department.
• Other duties as assigned.

Benefits

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed