Resource Specialist, Medicaid Clinic

Mass General Brigham•Lawrence, MA

1d•$25•Hybrid

About The Position

Join Our New Medicaid Clinic in Lawrence, MA. Be part of a growing, mission-driven clinic focused on improving access to care for underserved communities. Our Riverwalk Internal Medicine practice supports approximately 1500 Medicaid ACO patients, providing compassionate, coordinated care to individuals with complex medical and social needs. This is an exciting opportunity to join a collaborative team helping shape a new model of community-based care. We are seeking a Resource Specialist to provide vital support to patients by assisting with transportation, affordable accommodations, and access to community resources. This role works closely with social workers and community agencies to ensure that every patient receives the care and support they need. Our Resource Specialist will work directly with social workers to manage work-ques and help align patients with the right resources.

Requirements

High School Diploma or Equivalent required
Related Field of Study preferred
2-3 years of related experience preferred

Responsibilities

Assist patients with transportation arrangements for medical appointments and ongoing treatment.
Help locate affordable housing and accommodations for patients in need.
Research and maintain up-to-date community resource information.
Collaborate with social workers and community agencies to coordinate patient care.
Educate patients and families on available resources and how to access them.
Organize and distribute brochures, applications, and informational materials about support services.