Resource Specialist
About The Position
The Virginia Department of Veteran Services (DVS) is seeking a dedicated and experienced professional to serve as a Resource Specialist in the VA Veterans & Family Support (VVFS) department. The purpose of the Resource Specialist (RS) position is to identify the behavioral health, rehabilitative, and other services needs of service members, veterans and/or their dependents/family members (SMVF). Based on those identified needs, the RS develops a coordinated services plan, connects the individual with appropriate service providers, offers care coordination support/assistance, and monitors for the successful resolution of the identified needs. The RS will report to the applicable VVFS Regional Director. The RS duties are directed by the VVFS SOP and under the guidance of the applicable VVFS Regional Director.
Requirements
- Knowledge and familiarity with the military services, culture and/or military experience.
- Knowledge and experience related to human services and/or behavioral healthcare field.
- Knowledge and experience in behavioral health and supportive services for veterans, service members, dependents and caregivers.
- Knowledge of human rights, ethical and legal concerns related to providing care coordination services.
- Knowledge of suicide interventions and mandatory reporting requirements.
- Ability to communicate (written and oral) clearly and effectively.
- Experience in public speaking and delivery of subject matter trainings related to SMVF population.
- Ability to engage SMVF population, develop professional relationships, and advocate for those individuals receiving services.
- Excellent client service skills.
- Excellent knowledge of computers and word processing skills.
- Excellent organization and record keeping skills.
- Ability to work independently and efficiently.
- Ability to work in a team model.
- Maintain effective inter/intra-agency working relationships.
- Valid driver’s license and an acceptable driving record must be maintained throughout employment.
- Must complete all DVS agency and VVFS program training requirements within 6 months of hire.
Nice To Haves
- Experience in social work, psychology, human services, education, or an approved field.
- Military/veteran/family related life/work experience.
- Military experience (includes family members).
- Experience and/or education related to housing programs and services for veterans provided through the US Department of Veterans Affairs and the US Department of Housing and Urban Development.
Responsibilities
- Identify the behavioral health, rehabilitative, and other services needs of service members, veterans and/or their dependents/family members (SMVF).
- Develop a coordinated services plan based on identified needs.
- Connect individuals with appropriate service providers.
- Offer care coordination support/assistance.
- Monitor for the successful resolution of identified needs.
- Report to the applicable VVFS Regional Director.
- Perform duties directed by the VVFS SOP and under the guidance of the applicable VVFS Regional Director.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
