Resource Specialist: Winghaven

First Community Credit Union • O’Fallon, MO

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About The Position

There is an immediate opening for a Resource Specialist at our new Winghaven Branch! The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, possess strong organizational, analytical and multitasking skills and enjoy working in a fast pace environment. Duties include fielding inbound calls and chats to assist members with analyzing, researching and resolving inquiries related to member accounts, conducting basic financial transactions and other various tasks.

Requirements

• helping people
• great communication skills with both members and co-workers
• strong organizational skills
• analytical skills
• multitasking skills
• enjoy working in a fast pace environment

Responsibilities

• fielding inbound calls
• fielding chats
• assisting members with analyzing inquiries
• assisting members with researching inquiries
• assisting members with resolving inquiries related to member accounts
• conducting basic financial transactions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees