Resource Specialist-AP545702

ICL•Brooklyn, NY

66d

About The Position

Under the general supervision of the Program Director, the incumbent will provide support and assist in providing non-clinical services to the PROS participants by accompanying them to social visits or service-related appointments to better enhance their experience within the program. While also providing administrative support at the PROS front desk and waiting area. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Facilitate the preparation of daily meals for PROS participants, including breakfast, lunch, and snacks. Hold a food handler's license to handle and prepare meals in the designated kitchen area. Conduct activity and skill-building groups for PROS participants (e.g., cooking group) to promote skill development and empower participants to become more self-sufficient. Lead community meetings where participants can share their experiences, guide their progress, and identify meaningful life goals Provide support in resource allocation and address participant needs. Ensure the effective use of PROS resources to meet program objectives. Offer clerical support and technical assistance as needed. Answering phones/fielding calls at PROS front desk Navigating PROs group schedule daily Supporting participant transportation pick up Metro card distribution/PTAR reporting CACFP – Catering reporting

Requirements

Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals.
Ability to understand and support the agency’s mission, vision, standards and code of ethical behavior.
Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
Ability to identify client needs, navigate complex situations, and find solutions.
Ability to lead, plan and organize program activities.
Must have strong organizational and communication skills.
High school graduate or GED plus one year of related human services experience.
Must be able to pass the NYS Health Department's food handler requirements.

Responsibilities

Facilitate the preparation of daily meals for PROS participants, including breakfast, lunch, and snacks.
Hold a food handler's license to handle and prepare meals in the designated kitchen area.
Conduct activity and skill-building groups for PROS participants (e.g., cooking group) to promote skill development and empower participants to become more self-sufficient.
Lead community meetings where participants can share their experiences, guide their progress, and identify meaningful life goals
Provide support in resource allocation and address participant needs.
Ensure the effective use of PROS resources to meet program objectives.
Offer clerical support and technical assistance as needed.
Answering phones/fielding calls at PROS front desk
Navigating PROs group schedule daily
Supporting participant transportation pick up
Metro card distribution/PTAR reporting
CACFP – Catering reporting