Resource Scheduler- Permitting Coordination

Portland General ElectricPortland, OR
Onsite

About The Position

Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages. Resource Scheduler/6780 Grade 5/EX P1 – Entry Career Level Summary Performs first-tier professional-level assignments that require theoretical knowledge and application of principles and concepts Typically requires a related college or university degree or the equivalent work experience. Note: Actual requirements vary by job Solves recurring problems by applying advanced knowledge Operates independently but also receives ongoing guidance and direction from others Specialization Typically specializes in one area below (prerequisite, dispatch or planning/coordination).

Requirements

  • Requires a bachelor’s degree in engineering, business, finance or other related field or equivalent experience.
  • Typically one year of experience in utility distribution operations.
  • Working knowledge of distribution system
  • Working knowledge of systems used in department
  • Basic knowledge of laws and regulations related to utility operations
  • Basic knowledge of the fundamentals of electricity
  • Basic knowledge of PGE’s geographic territory
  • Basic knowledge of collective bargaining agreements
  • Intermediate analytical thinking skills
  • Basic project management skills
  • Basic conflict management skills
  • Intermediate customer focus skills
  • Intermediate interpersonal skills
  • Working organization and prioritization skills
  • Intermediate problem-solving skills
  • Working written and oral communication skills
  • Intermediate: Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to adhere to set response times, deadlines and time-sensitive tasks
  • Ability to follow accuracy standards
  • Ability to follow through on decision-making tasks
  • Ability to interact effectively and collaboratively within a team environment
  • Ability to communicate and problem solve when under stress
  • Ability to respond and adapt to frequent change
  • Ability to accept and demonstrate self-awareness when provided constructive feedback
  • Ability to discern feedback and acknowledge ownership of areas of improvement
  • Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
  • Ability to successfully collaborate with peers, managers and others within the organization
  • Demonstrates sound memory
  • Ability to process new information to be applied consistently to work tasks
  • Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
  • Ability to work long hours
  • Ability to work a variable schedule
  • Ability to report to work and perform work during periods of severe inclement weather
  • Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
  • Ability to work shift schedule [occasionally due to outages]
  • Ability to work on-call schedule [occasionally due to outages]
  • Requires a valid driver’s license
  • Driving/travel/commute Daily within service territory
  • Driving/travel/commute Frequently (at least once a week or more)
  • Driving/travel/commute Overnight inside/outside the service territory Frequently (at least once a week or more)
  • Computer use (use computer regularly for entire work shift)
  • Lifting/pushing/pulling Up to 10 lb
  • Carrying Up to 10 lb
  • Unstable surfaces requiring balance (i.e., moving equipment, boats); check all that apply: Elevated areas (i.e., catwalks, roofs and high buildings)
  • Confined spaces
  • Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
  • Stairs (over 10 steps)
  • Ladders (over 10 rungs)

Responsibilities

  • Decides which right of way and permitting is required for each job.
  • Submits appropriate requests for permits and rights of way.
  • Ensures notifications meet regulatory and policy requirements.
  • Determines optimal timing for prerequisite activities for each job.
  • Researches issues and determines which to escalate.
  • May do field visits to review work performed and determine whether it matches permitting requirements; may work with customers and other departments to resolve related issues.
  • Reviews and prioritizes work orders.
  • Plans, schedules and dispatches PGE and contract crews.
  • Monitors job progress and identifies and resolves issues.
  • Schedules special equipment and ensures crews have what is needed to complete work orders.
  • Identifies potential issues and determines what to escalate.
  • Monitors system queues and works with stakeholders to develop one- to two-week schedules for a given area.
  • Predicts resourcing needs based on current and upcoming workload.
  • Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities.
  • Monitors work order progress against the schedule and decides what requires escalation.
  • Schedules shorter-cycle work with no to low complexity prerequisite and/or equipment requirements.
  • Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
  • Ensures all work activities comply with regulatory and policy requirements.
  • Provides data and information for required compliance reviews.
  • Responds to data requests.
  • Determines best way for obtaining and synthesizing data from multiple sources.
  • Develops and runs reports.
  • Documents new processes and updates existing processes.
  • Responds to questions related to day-to-day work.

Benefits

  • performance based incentive bonus
  • total rewards package designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.
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