Resource Planning Lead

Casper Studios

About The Position

Casper Studios is an AI services firm that helps companies determine where and how to utilize AI. The company has grown to approximately 40 employees, served over 30 clients, and secured deals with major corporations, PE funds, and model providers, experiencing a fourfold increase in revenue recently. As the company scales, the need for a structured approach to staffing has become apparent, moving beyond ad hoc methods like Slack threads, partial software, and informal documentation. This role is designed to transform ambiguous signals into clear staffing decisions, addressing availability, workload, project allocation risks, backfill needs, and role requirements. It is an operational role focused on maintaining the coherence of the delivery system during growth and establishing an operating rhythm that enables scaling without relying on individual heroic efforts. Over time, this role will contribute to building the operational framework that allows Casper to scale effectively, ensuring that staffing decisions are made systematically rather than reactively.

Requirements

Experience in resource planning, delivery operations, business operations, consulting operations, staffing, recruiting operations, or a similar high-context operating role
Strong written synthesis and ability to turn messy Slack threads, DMs, calls, and project notes into crisp options
Comfort working across exec, product, engineering, recruiting, and project leads
Product and engineering fluency: enough to understand delivery risk, seniority, context overhead, QA load, and project complexity
Recruiting-adjacent judgment: able to help define backfills, role reqs, contractor needs, and screening ownership
Strong follow-through and persistence; you keep decisions moving until they become actions
Process-minded without being bureaucratic
High trust with leads, so people will tell you the truth about capacity, burnout, risk, and unclear priorities
Low ego, high agency, strong judgment, and comfort operating without everything being clean
Operating judgment, written clarity, persistence, trust, high agency, and comfort building order without slowing the company down

Nice To Haves

Experience in AI, software, product, engineering, consulting, implementation, or technical services
Experience with Float or similar resource planning tools
Experience building staffing systems in a fast-growing services business
Experience working with recruiters or hiring managers to define role reqs
Experience creating project hygiene standards, delivery rituals, or operating cadences
Experience supporting a company scaling from roughly 30 to 100+ people

Responsibilities

Own the weekly and daily operating rhythm for resource planning across active and upcoming projects
Maintain a clear picture of who is available, who is overloaded, and where staffing risk exists
Audit Float against reality across Slack, project leads, pipeline, and upcoming starts
Identify stale, missing, disputed, or incorrect allocations and drive them to resolution
Turn ambiguous staffing issues into clear decision memos with options, tradeoffs, owners, and next steps
Help project, product, and engineering leads turn overload into concrete staffing asks, job reqs, or backfill requests
Partner with recruiting to clarify required skills, seniority, urgency, screening ownership, and expected allocation
Track open staffing decisions until they are resolved
Make sure project starts, ramps, pauses, endings, offboards, and maintenance-mode moves have owners and next steps
Help enforce lightweight project hygiene: briefs, stakeholder maps, health updates, onboarding/offboarding plans, and staffing assumptions
Build a reusable system for how Casper manages allocation, capacity, hiring needs, and project transitions