Resource Navigator - Temporary

Jewish Family Service of San Diego • San Diego, CA

4d • $25 - $27 • Onsite

About The Position

JFS is seeking a compassionate, mission-driven Resource Navigator to join our Resource Navigation team and support individuals and families across San Diego County. In this role, you will use your case management, problem-solving, and client service skills to connect clients with critical community resources, provide financial assistance, and help address immediate needs while promoting long-term stability. Working closely with the Resource Navigation Team and Aging & Resource Navigation department, you will play a vital role in helping clients navigate complex systems, access essential services, and improve their overall well-being. This position reports directly to the Resource Navigation Program Manager and offers an opportunity to make a meaningful impact in the community through person-centered support and advocacy.

Requirements

• Bachelor’s degree (in a human services field – social work, gerontology, psychology, etc.)
• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site

Nice To Haves

• Spanish Speaking or ability to use a translator
• Detailed-oriented and conscientious documentation due to contract standards
• Understanding of the low-income population and the concept of trauma informed care
• Experience setting limits when working with stressed clients, often in some level of urgency
• Ability to show an unconditional positive regard for clients who turn to JFS for support
• Strong written and verbal communications skills

Responsibilities

• Follow up on assigned referrals and assess each situation and screen for high-risk situations
• Carry a caseload of individuals and families for follow up (estimated 40 households)
• Provide comprehensive assessments for individuals and families, identifying areas of need and helping clients set goals
• Help clients identify goals related to financial stability, increasing income, increasing savings, employment, and housing stability. Document progress at regular intervals
• Ensure clients access public benefit programs for which they are eligible
• Provide appropriate external referrals and document progress at regular intervals
• Work closely with other case managers and service providers to coordinate care for shared clients
• Assist with educational workshops and events (as needed)
• Maintain documentation of client interactions in software system with integrity and in line with the quality standard set by supervisor
• Other duties assigned by supervisor

Benefits

• Comprehensive, low-cost healthcare coverage for employees (if working 30 hours or more)
• Employer-covered life insurance (if working 30 hours or more)
• Sick Pay – 1 hour for every 30 hours

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level