Resource Coordinator- Weekend

EMSAR•Wilmington, OH

1d•Remote

About The Position

As part of EMSAR’s Clinical Solutions team, you will work with an existing team of Resource Coordinators to support our traveling team of nurses, and coordinate with our client Philips Healthcare. Your responsibilities will include: Being prompt to respond to emergency requests for travel planning assistance Liaising with our client to communicate travel and project logistics and plan alterations Supporting team with organizing expense receipts, and data entry into Sales Force and Service Max systems Managing travel itineraries, and finding lodging, flights and car rental options for team members as needed Coordinating schedules and communicating project details to team members Managing staff’s time off and availability calendars to staff projects appropriately Performs additional duties as needed and/or assigned by the supervisor/manager

Requirements

Outstanding interpersonal and written communication skills
Proficient in Microsoft Office Suite (Outlook, Excel, Word, SharePoint, Teams) and cloud-based software
Understanding customer requirements and ability to assist with the coordination/interface with cross-functional teams
High School Diploma or Equivalent (associate degree or bachelor’s Preferred)
1-3 years’ call center and/or customer service experience
Ability to sit, stand, and perform computer-based tasks for extended periods
Must meet required background and drug screenings
Requirement to work every Saturday, Sunday, and Monday with an additional shift being optional

Nice To Haves

associate degree or bachelor’s Preferred

Responsibilities

Being prompt to respond to emergency requests for travel planning assistance
Liaising with our client to communicate travel and project logistics and plan alterations
Supporting team with organizing expense receipts, and data entry into Sales Force and Service Max systems
Managing travel itineraries, and finding lodging, flights and car rental options for team members as needed
Coordinating schedules and communicating project details to team members
Managing staff’s time off and availability calendars to staff projects appropriately
Performs additional duties as needed and/or assigned by the supervisor/manager