Resource Coordinator MRI - Full Time Day shift

Northwestern Memorial Healthcare•Huntley, IL

About The Position

Coordinates, monitors, and assists in the daily function of the MRI department. The role supports staffing, training, workflow, equipment, supplies, quality, and department performance while also performing MRI procedures and related patient-care, safety, and administrative tasks. The position may support additional projects, perform administrative tasks, and other duties as assigned.

Requirements

  • ARRT.
  • Two to three years of undergraduate education or equivalent.
  • Thorough working knowledge of practices in a specialized field.
  • More than three and up to five years of related work experience, demonstrating broad knowledge of job responsibilities and methods.

Responsibilities

  • Assist with selecting new team members and orienting and training new and existing staff; monitor orientation and identify additional instructional needs.
  • Schedule staff to provide adequate coverage, maintain attendance records, assign and review work, provide feedback to the manager about performance, and assist the manager and director with performance expectations.
  • Serve as a resource to staff and ensure staffing levels meet department guidelines while maintaining coverage and minimizing overtime.
  • Monitor supply and equipment utilization, order and maintain supplies, coordinate equipment maintenance and repairs, and assist with recommendations for acquiring equipment.
  • Enforce policies and procedures and assist with developing and updating procedure manuals and protocols.
  • Coordinate patient flow, resolve scheduling issues, prioritize urgent exams, and obtain wet reads.
  • Monitor the quality of MRI films and services, charges, and financial performance.
  • Screen patients and administer IV contrast in accordance with department policies, patient history indicators, exam protocols, and physician orders; provide post-exam instructions.
  • Position patients and coils, follow exam protocols, review physician orders, and consult radiologists about questionable orders or protocols.
  • Communicate with patients before and during procedures to obtain history, explain risks and expectations, and monitor safety and comfort.
  • Perform MRI scan sequences and adjust parameters and slice positioning for the exam and patient anatomy; review images for quality.
  • Provide warnings about metal near the magnet; ensure MRI screening forms are completed and reviewed; investigate and clear potential ferromagnetic objects or implants before patients enter the magnetic field.
  • Review and protocol orders for scheduled patients, obtain corrected orders and lab orders or results as needed, and ensure exams are ordered correctly in HIS/RIS and accurately charged and tracked.
  • Maintain and clean the work area and equipment, replenish supplies, follow MRI safety guidelines, control and evaluate safe entry into the MRI environment, and perform equipment quality assurance and maintain required logs.
  • Perform clerical tasks such as receiving orders, scheduling patients, and recordkeeping; initiate service calls for equipment problems.
  • Perform additional projects, administrative tasks, and other duties as assigned.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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