ICONA Cape May - Resort Worker
ICONA RESORTS 1•Cape May, NJ
•Onsite
About The Position
Resort workers are responsible for performing routine and preventative maintenance to protect the assets of the resort and to keep the resort running smoothly. Ensures a safe, quality resort experience that improves guest satisfaction.
Requirements
- High school diploma, or equivalent.
- Prior Maintenance experience.
Nice To Haves
- Competencies: Communication Proficiency, Guest Focus, Problem-solving Skills, Teamwork, Organizational Skills.
Responsibilities
- Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations
- Issue beach chairs and umbrellas to guests
- Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas
- Ensure that the beach storage unit is properly maintained
- Monitor inventory of beach supplies daily
- Report equipment and supply deficiencies
- Fold fresh towels
- Secure chairs and umbrellas
- Promote positive guest relations for all guests by providing prompt, courteous and efficient service
- All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations
- Perform other duties as directed
- Weekly attendance to Aloha Culture Meetings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
