Resort Pool Supervisor (April - October)

Salamander Hospitality•Middleburg, VA

3d•Onsite

About The Position

Jumpstart Your Leadership Career with Us! Competitive hourly rate based on experience with leadership growth opportunities. Join our Triple Five-Star Resort Team as a Resort Pool Supervisor at Salamander Middleburg, where exceptional service, safety, and luxury guest experiences come together. At Salamander Middleburg, we pride ourselves on delivering unforgettable experiences in a luxury environment surrounded by Virginia’s beautiful horse and wine country. As a leader on our Recreation team, you will help shape the guest experience at our beautiful outdoor pool while developing your leadership skills in a Forbes-rated resort. Role Overview: As a Resort Pool Supervisor, you will be responsible for overseeing daily pool operations, supporting team members, ensuring safety standards, and delivering exceptional guest service. This role is ideal for someone who enjoys leadership, hospitality, and working in an outdoor luxury environment. Your professionalism, attention to detail, and leadership presence will help ensure our guests enjoy a safe, relaxing, and memorable pool experience.

Requirements

Previous supervisory experience in recreation, pools, or hospitality preferred
Lifeguard, CPR/AED and First Aid certification required (or ability to obtain before start)
Strong leadership and communication skills
Ability to remain calm in fast-paced environments
Strong attention to detail
Guest service mindset
Ability to work outdoors in varying weather conditions
Flexible schedule including weekends and holidays
Ability to stand and walk for extended periods
Ability to lift up to 30 lbs
Ability to respond to emergency situations if needed

Responsibilities

Supervise lifeguards and pool attendants during daily operations
Assist with scheduling, onboarding, and training pool team members
Provide coaching and feedback to support team success
Oversee daily opening and closing procedures
Ensure pool areas, cabanas, and guest spaces remain organized and guest-ready
Deliver warm, professional service to all guests
Maintain a strong leadership presence on the pool deck
Resolve guest concerns professionally and promptly
Enforce pool policies while maintaining a positive guest experience
Partner with Recreation, Food & Beverage, and Spa teams to support service excellence
Ensure all safety protocols and emergency procedures are followed
Respond to incidents calmly and professionally
Conduct routine safety inspections
Maintain required certifications and ensure team compliance
Uphold Salamander Middleburg luxury service standards
Maintain professional appearance and grooming standards
Support special events and seasonal programming
Assist with maintaining Forbes service expectations